Zeller Terminal: Your EFTPOS Payments Solution, and So Much More

Looking for ways to save money in your business? Here are five. The primary purpose of any EFTPOS machine is to enable customers to pay for products or services safely and securely. However, operating a business is expensive — and accepting cards and other cashless forms of currency comes at a cost. Zeller was established to help Australian businesses grow, so it makes sense that together, Zeller Terminal , Zeller Transaction Account , and Zeller Debit Card can save you money. Here are five of the ways Zeller helps keep more money in your business. 1. One low, flat fee. Transaction charges are an expense a business incurs each time an electronic payment is processed. Depending on your payment services provider, these fees can vary widely — making it difficult to anticipate what charges you'll be up for at the end of the month. Zeller processes every tapped, dipped and swiped transaction (including AMEX) for one low rate of 1.4%. Quinton Evens, owner of White Lily Couture , recently made the switch to Zeller. “It started with thinking, how we can use our cash smarter? We looked at other banks and terminal options, but they couldn’t beat our current rate," he says. "When we calculated how much we were paying versus how much we could save with Zeller, it was a no-brainer. Saving $10,000 a year on transaction fees is insane." 2. Automatic surcharging for zero-cost EFTPOS. Surcharging is a part of modern-day life, and an easy way to recoup your cost of acceptance from customers who choose to use cashless forms of payment. The number of customers who carry cash is dwindling, meaning most sales these days come at a small cost — which you can pass on to the customer as a surcharge. For every purchase made with a card or device that is tapped, dipped or swiped to Zeller Terminal, the transaction cost is just 1.4%. As a merchant, you are legally able to pass your cost of acceptance on to your customers – giving you fee-free EFTPOS . Some EFTPOS providers charge merchants an additional fee to switch surcharging functionality on, and make the switch irreversible. This effectively forces merchants to make a definitive decision for their business, one way or the other, and financially commit to it. But how do you know if surcharging is right for your business, and your customers? Zeller Terminal’s surcharging functionality can easily be toggled on from Zeller Dashboard. You can even customise your surcharge amount. With surcharging enabled, your Zeller Terminal will automatically apply a surcharge to every transaction total, after your customer's card is presented, but prior to any card verification and transaction authorisation steps (such as PIN entry or signature). If you decide surcharging is not for you, simply toggle the functionality off. Considering implementing a surcharge at your business? Read our article first to determine if it’s right for your business and your customers, or if there’s another way you can recoup the cost of transactions. 2. Fast settlement. For many merchants, the reality is that funds accepted via their EFTPOS machine aren’t cleared for one or two business days. That means that any payments accepted at the end of the week are often not available to be spent until Tuesday or Wednesday, the following week. The faster you can access your funds, the faster you can put them to work — paying staff, ordering supplies, and investing in your business. That’s why, when you accept funds via Zeller Terminal and have them settled in to your free Zeller Transaction Account, you are able to use your Zeller Debit Card to spend the funds the very next day. 3. Easy tipping. Tipping may not be an ingrained part of Australian culture, but by not offering it you’re removing the opportunity for customers to reward your staff for their efforts. You could be costing your business — especially if you have a large tourist clientele. Some EFTPOS terminals will prompt customers to leave a percentage-based tip, or to key in a specific amount. With Zeller, you have the option to do both, one or the other, or neither. Why not enable Zeller’s tipping functionality, and leave it to the customer to decide whether they want to tip or not? Zeller Terminal enables you to prompt your customers to leave a dip during the transaction flow. This is particularly handy for hospitality-based businesses, however, these days many Australians are also tipping for services rendered. So, how much should you prompt customers to tip? Some sources say 10% is typical. Others say $5 per person, or more if dining at a high-end restaurant. With tipping enabled, Zeller Terminal can prompt your customer to either enter a numerical figure or select a percentage-based tip. You can even customise the percentage-based tip amounts – say, 5%, 10% and 20%. 4. Transaction visibility. In order to appropriately manage your cash flow and identify any opportunities to save costs, you need visibility over your transactions. Any time you have the Zeller Terminal in hand, you can scroll through a chronological list of transactions. Instead of manually counting a cash draw or reconciling your paper receipts, simply tap Transactions from the Navigation menu and a list of transactions will appear. Knowing the state of your takings at any point in time is important. If you operate a food truck, for example, you might have a specific target to meet. With an hour to go until closing time, wouldn’t it be handy to know you only have $150 in transactions to go until you hit your goal for the day? Armed with that knowledge, you might decide to combine some of your items into a special — meaning less food wastage, and a strong end to the day. 5. Fee-free business debit card. Spend the funds settled into your Zeller Transaction Account using the Zeller Debit Card, and you won’t pay any fees for domestic purchases. There’s no annual card fee, either. You can use it both in person and online. We offer this to provide you more affordable business spending. Funds accepted through a Zeller Terminal will be swept into a Zeller Transaction Account overnight, and available for you to spend using your Zeller Debit Card the next business day. You are, however, able to settle funds to an external third-party bank account instead. By sharing your details with us, we may contact you from time to time. We promise we won’t bug you — and you can unsubscribe from communications at any time.

Gone are the days when managing your money was synonymous with paperwork, bank tellers, and hidden fees. Enter the new age of business finance with Zeller. In the same way that video streaming platforms replaced movie rental shops, online-only financial service solutions are rapidly becoming the preferred alternative to traditional, outdated business banks. While the idea of perusing aisles of dusty DVDs may fill us with a warm nostalgia, no one is mourning the loss of queuing at the bank. Zeller is one such digital financial institution tailored to Australian businesses. From securely storing and saving your funds to paying employees, invoices and bills, Zeller’s free  Transaction Account has everything you’ve come to expect from a traditional bank account, but with less fuss, and more features designed with the unique needs of business owners in mind. If you’re tired of inefficient processes, paperwork, and complex fee schedules, here’s ten reasons why you should make the switch to a Zeller Transaction Account today. 1. It takes less than 6 minutes to sign up. If you’re 18 years or older, have an active Australian Business Number (ABN) or are a Sole Trader, you’ll be able to sign up in a matter of minutes. The process to sign up for a Zeller Account is simple, and done entirely online. All you’ll need is a current passport or Australian drivers’ licence. Once your identity has been verified, you’ll be able to create your own Zeller Transaction Account – with a BSB and account number – as well as your Zeller Dashboard, where you can access and manage all other Zeller services. For more complex business types such as a trust or company, our team may reach out to you to request some additional information. 2. It’s free. Once your Transaction Account is up and running, there are no monthly fees, and no lock-in contracts. You will only ever pay a fee if you choose to start accepting payments via Zeller EFTPOS Terminal (1.4% per in-person payment, or 1.7% for over-the-phone payments) and/or Zeller Invoices (1.7% + $0.25 per transaction). What’s the catch? There isn’t one. Read more about our transparent pricing here . 3. Create unlimited debit cards and sub-accounts. Zeller Transaction Account is designed to be configured to your unique business needs. You can create as many sub-accounts and Zeller Debit Cards as you like, at no additional cost. You may choose to open one sub-account for storing operating funds, one for tax savings, and one for profits for example. Or, if your team has to regularly pay for expenses, you might create sub-accounts for each member of staff, and then give them each a Zeller Debit Card. Rather than dealing with petty cash or expense claims, Zeller Debit Cards – which can be physical or virtual – take the hassle out of team expenses, while also giving you complete control. Unlike with traditional banks, Zeller cardholders are not required to be signatories on the account, which means only you, as the business owner, will have admin access to your Zeller Transaction Account. 4. See your cash position at a glance with visual charts and quick-access insights. From your Zeller Dashboard, you can access a real-time, single-page overview of your business financial position. A simple chart tracks your end-of-day balance over the last 90 days, allowing you to quickly identify spending patterns and make informed business decisions such as rostering, inventory orders or the best time to push marketing. On the same page, you will find a preview of your most recent transactions, as well as the cash position of all your sub-accounts and debit cards. 5. Pay bills with BPAY. BPAY is an easy and secure way to manage and pay bills online. From your Zeller Transaction Account, you can assign contacts to bills paid with BPAY to track expenses over time, as well as reconcile bill payments with BPAY through Zeller and Xero Bank Feeds. Unlike many banks and other financial institutions, BPAY with Zeller is entirely free to use. Plus you benefit from the combined security of BPAY and Zeller to give you extra peace of mind. 6. Attach invoices, receipts and notes to transactions. Get the full picture when it comes time to do your taxes, reconcile your expenses, or find proof of purchase, thanks to Zeller’s handy feature that lets you attach invoices, receipts or notes to your transactions. Rather than storing payment records or important information relating to transactions in a folder somewhere, store them right alongside the transactions themselves where they can be accessed from anywhere you have an internet connection. It will keep you organised, reduce paper (better for the environment!), and save you time in the long run. 7. Assign contacts and customers to each transaction. Zeller Contact Directory lets you store business and personal details, and assign them to relevant transactions. Whether you’re transferring money, taking a payment, searching for a previous transaction or comparing how much you spend at various businesses, Zeller makes it easy to identify payers or payees. Simply select a contact to view your shared transaction history or direct a transfer. 8. Send invoices and receive online payments. Every Transaction Account holder has access to Zeller’s all-in-one invoicing solution . From Zeller Dashboard, you can choose to create or import a library of items, build customised invoices and send them immediately or at a later scheduled date via email or SMS. Your customers can then pay you securely via an online link using their debit or credit card – no need for bank details means you get paid faster. You can then track and report the payment status of your invoices or send automated reminders to make sure nothing goes unpaid. 9. Streamline your accounting with Xero. Whether you use Xero for invoicing, bookkeeping or both, Zeller’s integration with Xero keeps things simple. By connecting Zeller online payments to your Xero invoices, customers can pay in a click and you can receive your funds directly into your Zeller Transaction Account. Plus, you can sync your Zeller transaction and settlement data with Xero Bank Feeds making end-of-month reconciliation a breeze. 10. Access your business finances on the go with Zeller App. Access your business finances from a tablet or smartphone with Zeller’s top-rated app . From tracking sales and expenses to creating new accounts, issuing cards, and configuring account settings, Zeller’s full suite of tools and features is available from the palm of your hand. We understand that business owners are time-poor, which is exactly why we’ve carefully designed this app to allow you to manage all your finances on the go, simply and securely. If you’re an existing Zeller customer, simply log into your Zeller Account to create a new, free Transaction Account today. If you are not yet using Zeller, sign up for free here and start growing your business with Zeller’s suite of financial tools.

Innovated and engineered in Melbourne, Zeller Terminal 2 features a never-before-seen design, and a built-in point-of-sale. Discover what’s under the hood of this fully integrated, all-in-one payments and POS solution. Whether you’re starting a new business or scaling up, one of the best things you can invest in to support your growth is the right technology to manage payments and inventory. However, we know that POS software and managing multiple providers can be costly to growing businesses. It’s why we're introducing Zeller Terminal 2 : a next-generation payment terminal that comes with a free, built-in point-of-sale (POS) app, Zeller POS Lite . Building on the reliability, ease-of-use, and affordability of its predecessor, Zeller Terminal 2 offers businesses even more powerful functionality when it comes to tracking and recording sales, and elevating the customer experience, all at an extremely affordable price. Here’s what you can expect from this latest release: Sleek hardware design. The first noticeable feature about Zeller Terminal 2 is its new sleek profile. Its sleek, ergonomic design is the first of its kind, and lends itself both to being hand-held or placed on the countertop. It comes in three stylish colours: white, black, and graphite grey, allowing you to customise the payment experience to your business’s aesthetic. Paperless receipts. A recent study* revealed that Australia produces 10.6 billion paper receipts annually, but because of their chemical coating, none of them can be recycled. With consumers and businesses becoming increasingly aware of their environmental footprint, many are choosing digital receipts as a convenient and sustainable alternative. Zeller Terminal 2 embraces this step forward, doing away with a receipt printer all together. Instead, customers can choose to have their receipts sent via email or SMS, or they can quickly scan a QR code which appears on-screen after the payment has been processed, and allows them to download their receipt directly to their smartphone. Built-in point-of-sale system. The most notable feature of Zeller Terminal 2, is its built-in cloud point-of-sale software: Zeller POS Lite. Designed for micro, small, and mobile businesses, this free, easy-to-use POS solution records sales and delivers a fast and secure customer checkout experience – without the need for cumbersome or complex POS hardware and software. With Zeller POS Lite, you can: Add an item library:  Add and edit new items via Zeller Dashboard or directly on Zeller Terminal 2, or upload an existing library from your previous POS with a bulk item import. You can also use the same library for  Zeller Invoices . Manage your items:  Update item details including images, descriptions, prices, categories, and generate automatic SKUs. Any product changes are made in real-time and synced across all platforms. Create variants and modifiers: Customise your product offering with modifiers (options that can be added or changed – such as alternative milk, toppings, or special requests) and variants (size, style, colour, etc.). Customise your grid:  Quickly access top sellers or frequently used items, discounts, or categories on your home screen to keep the queue moving and customers happy. Set up multiple sites:  If you expand your business, simply purchase another Zeller Terminal 2 for your new location and log in. All your items will be available and any site-specific attributes, modifiers, or discounts can be added as needed. Generate itemised receipts:  Offer customers an itemised receipt via email, SMS, or QR code. View detailed sales reports:  Understand what you are selling and when with detailed reports highlighting sales patterns, popular items, and revenue streams. Note, this feature will be available in the coming weeks. Manage discounts:  Create and manage discounts via Zeller Dashboard, Terminal 2 and add descriptions to different discounts for greater clarity. Get set up instantly, for free: Zeller POS Lite comes automatically installed on Zeller Terminal 2, with no monthly software fees or additional charges. All you need to do is follow the steps to set up your item library, and start selling. Light or dark mode and customisable screensavers. Zeller Terminal 2 is designed to suit the aesthetic of your business. Not only does the hardware come in three colours, but the interface can also be customised to match your style. Choose from light or dark mode, and set a custom screensaver to give your device a branded look. Plus, all the features you know and love. While boasting all-new functionality and a fresh design, Zeller Terminal 2 does not compromise on any of the features that our customers have grown to love. Zeller Terminal 2 continues to accept payments from all cards and devices, integrates seamlessly with over 600 third-party POS providers, and offers reliable Wi-Fi, 4G SIM card, and Ethernet connectivity. Plus, automated surcharging, tipping, and split payments can all be switched on or off depending on the needs of your business. Who is Zeller Terminal 2 designed for? Zeller Terminal 2 is an EFTPOS solution that is designed to adapt to any Australian business – no matter the size or industry. For smaller or mobile businesses – cafés, ice cream shops, bakeries, food trucks, market vendors, florists, or retail stores and event venues with a limited inventory – Zeller Terminal 2 with Zeller POS Lite can serve as an end-to-end point-of-sale and payments solution. Combining payments, sales processing, and financial management into one ecosystem, these businesses can get paid faster, reduce operational costs, and keep a closer eye on their inventory and cash flow. While for larger multi-location businesses and enterprises, the ability to integrate Zeller Terminal 2 with over 600 third-party POS providers means you can get the best of Zeller’s EFTPOS technology with your preferred checkout experience. Franchises or businesses that require a fleet of devices, will benefit from Zeller’s unbeatable affordability, advanced multi-venue reporting, and the ability to manage their entire EFTPOS fleet in one place. Premium payments at an affordable price. Whether you run a small mobile coffee cart or a multi-venue enterprise, Zeller Terminal 2 is designed to adapt to your needs – both in functionality and style. Integrated into Zeller’s existing ecosystem, it provides businesses with a comprehensive overview of their finances, eliminating the need for multiple providers, streamlining the sales process, and ultimately getting them paid faster. Retailing at just $199, with a low, flat transaction fee of 1.4% and no monthly rental fees, Zeller Terminal 2 is Australia’s most affordable all-in-one POS and payments solution. Taking less and giving you more, Zeller Terminal 2 is the ultimate ally for accelerating your business growth. *‘Life Journey of an Average Receipt’ report, commissioned by Slyp, undertaken by the University of Technology Sydney (UTS).