AUSTRALIA'S BEST ZERO COST EFTPOS SOLUTION

The number of customers using cash to make payments in Australia is dwindling, meaning that the majority of transactions for any small businesses today will be processed on card. With this additional volume comes an additional cost, because every time a customer opts to pay with their card or digital device, there is a small fee associated with processing that transaction. This fee is charged by your payment services provider and is traditionally paid by the merchant. However, it is now possible for businesses to transfer this cost to the customer with a small surcharge, which is added to the sales total. When a business chooses to apply this nominal surcharge, it is referred to as zero cost EFTPOS or fee-free EFTPOS, because the business is no longer paying the fees, the customer is. I.e. The cost to your business is zero. Surcharging is now a common practice in Australia, however not every business will want to apply a surcharge all of the time. This is why Zeller's no-fee EFTPOS has customisable surcharging functionality, which can be toggled on and off as it suits your business.

ZERO COST EFTPOS MEANS: NO HIDDEN CHARGES

When you choose Zeller's EFTPOS machine with no fees, there are no hidden charges. Once you've made the one-off payment for the hardware, Zeller Terminal is yours to own outright, meaning that you'll never incur terminal rental fees like with other providers. There are no authorisation charges, installation or maintenance fees and there is no minimum monthly transaction total. So, you can use Zeller Terminal as much or as little as you need. Unlike other service providers whose transaction fees vary depending on card type, Zeller's zero-fee EFTPOS processes in-person transactions at a simple flat rate of 1.4% (even for AMEX payments). Card-not-present transactions (whether over the phone or via post) typically cost 1.7%, to reflect the increased security measures required to verify the transaction. Knowing exactly what your fees are means you can easily anticipate what your charges will be if you choose to absorb them. Or you can simply use the EFTPOS machine with no fees by passing them on to the customer. It's up to you to decide.

CUSTOMISABLE SURCHARGE AMOUNT

The degree to which a business surcharges its customers will vary greatly among industries and business types. This is why we believe in giving merchants the flexibility to run their business in the way that suits them and their customers. That means having the ability to pass on your transaction cost in full or in part and to add or remove surcharging when you want to. With the toggle of a switch, Zeller Terminal lets you set a custom surcharge fee either through your Zeller Dashboard or directly on the terminal itself. You have the option to surcharge your total fees or surcharge a percentage (no more than 1.4%).

TOGGLE NO-FEE EFTPOS ON AND OFF

Most plans claiming zero cost EFTPOS in Australia lock you into a long-term arrangement and can charge merchants an additional fee to switch surcharging functionality on. This means you cannot remove the surcharge without help from your financial services provider, which will likely involve lodging a formal request and then waiting for it to be actioned. With Zeller, business owners have the flexibility to toggle surcharging on or off with ease — as and when it suits their business. Simply log in to your Zeller Dashboard to change the status or set a new custom surcharge. With surcharging enabled, your Zeller Terminal will automatically apply a surcharge to every transaction total, after your customer's card is presented. If you decide surcharging is not for you, simply toggle the functionality off.

LEGAL OBLIGATIONS

As a merchant, if you choose to surcharge your customers, you must abide by certain legal obligations that exist to protect consumers from excessive surcharging by businesses. The Reserve Bank of Australia stipulates that you cannot pass on a charge greater than the one you incur, you must review your surcharge at least once a year and you must display appropriate signage about the surcharge in an area where customers are likely to see it. Each state has its own relevant laws to comply with. The onus is on every business owner to familiarise themselves with what's required.To take the guesswork out of calculating your surcharges, Zeller's zero cost EFTPOS simplifies the process by applying one low, flat fee to every transaction. It's the simplest way to ensure you're recouping the full cost of transactions, while meeting your merchant obligations.

WHY CHOOSE FEE-FREE EFTPOS?

When determining the price of goods or services, the general cost of running a business (such as rent and electricity, ingredients or materials) is factored into the calculation. Transaction fees, however, cannot always be anticipated seeing as they depend largely on the payment method used, which is at the discretion of the customer. By choosing to use Zeller's fee free EFTPOS terminal, it allows you to save your business money either by incorporating the cost of transactions into your pricing, or alternatively by passing the fee onto the customer. Now that cards are the most frequently used method of payment in Australia, surcharging your transaction fees could save your business thousands of dollars a year. It's just another way that Zeller is helping small businesses to save money and grow their potential.

Whether your business is big or small, Zeller products; including online invoicing, business transaction accounts and business debits cards, can help you run more efficiently and meet your next growth milestone.