• Business Growth & Optimisation

11 Low-Cost Business Opportunities to Explore in 2022

8 min. read06.01.2022
By Team Zeller

Want to start a successful business this year? Here's how.

The past 18 months have offered somewhat of a professional wake-up call. Merchants have been forced to re-evaluate how they run their businesses, while employees have needed to rethink where (and how) they work. In essence, many industries are in a state of flux as a result of the pandemic.

One phenomenon brought about by this reshuffle is The Great Resignation. Extended lockdowns sparked countless epiphanies in 2021 — prompting people to realise their current role doesn’t deliver on fulfilment or flexibility, and leading many to consider starting their own business in 2022.

The pandemic has also impacted consumer trends and unearthed a slew of fresh business opportunities that offer new and exciting forays into entrepreneurship, for those willing to take the leap.

Entrepreneur hopefuls are in good company

Months of working from home has given Australians space to reconsider their personal priorities. With more hours spent at home, professionals have realised the illusive work-life balance — or at least the freedom to choose when they work — isn’t as out of reach as it once appeared to be.

According to the ABS, the number of small businesses jumped by 15.2 per cent over the last financial year. Despite fears that the pandemic would deter would-be business owners from taking a risk, the opposite has proved true. In the first six months of 2021 alone, around 152,000 companies were registered in Australia — compared to 113,000 in the same period in pre-pandemic 2019.

Potential business owners are feeling gutsier and more optimistic than ever, and with good reason. Yet with one third of Australian businesses failing within the first three years of operation, it pays to put in the groundwork.

Considering running your own business? Keep reading to discover 11 profitable business ideas to start and grow in 2022, as well as information about taking the next step towards business ownership.

New business ideas for 2022 and beyond

1. Sustainable products

90% of Australian consumers want sustainable products. If your business idea presents a rare and environmental alternative to a popular product, there’s a good chance your business could prove profitable — with the right strategy. Conscious consumerism is a rapidly growing trend.

To support your offering, consider how feasible it would be to implement ethical and sustainable practices within your business. Practising what you preach will increase your business’s appeal, particularly with younger audiences who are actively spending with brands who support their own values.

2. Pet services

The pandemic has given way to a nationwide surge in pet ownership. In Victoria, pet adoption rates reached a decade high. Meanwhile, cat and dog owners across the country spent a collective $30.7 billion on their pets in 2020 alone.

More pets (and more money being spent on those pets) spells big opportunities for dog walkers, pet groomers, trainers and carers. Luckily, many of these services have low barriers to entry. Walkers and carers, for example, may only need to invest in basic equipment and apply for a security check.

On the other hand, a mobile dog grooming business would require a more substantial initial outlay — as you’ll need a mobile cart, as well as clippers and other tools. A portable EFTPOS machine will enable you to accept payment from the road, rather than waiting to issue an invoice at a later date.

Funds accepted via Zeller Terminal are swept into your free transaction account the same day, and available for spending the next – so you can quickly purchase additional tools and supplies as your new business grows.

Ready to get started with Zeller?

Sign up for free

3. Freelance support

Where full-time employment once provided the security of regular income, the current labour shortage has since sparked a migration to freelance working. Freelancers by nature can enjoy greater flexibility as they often determine their own hours, workload and hourly rate.

According to Airtasker, an online community platform that connects people who need to outsource tasks with workers, there has been a substantial increase in the amount of work available for freelancers. The gig economy marketplace shows that, over the last 18 months, there has been a:

  • 24.8% increase in finance and business jobs

  • 48% increase in general business and administration tasks

  • 90% increase in sales and telemarketing jobs

  • 45% increase in demand for social media support

  • 145% increase in tasks related to marketing, surveys and internet research

  • 21% increase in website and app development jobs

Yet it’s important to remember that the flexibility offered by freelancing comes at a cost. Don’t forget to factor considerations such as seasonality, tax costs, and unpaid sick leave into your decision.

4. Massage therapist

Poorly set up home offices and missed therapist appointments have contributed to a substantial demand bottleneck in the health and wellbeing industry, creating a valuable gap in the market.

A massage therapy business provides a certain level of flexibility, as you can opt to rent your own space or operate as a mobile provider. Either way, the nature of the service means you’ll have to invest in rigorous health and hygiene practices to alleviate any apprehension felt by potential customers.

Importantly, training and certification courses will be required.

5. Beauty technician

For similar reasons, beauty technicians are in enormous demand — and, thanks to the flexibility offered by remote working, more people are now able to book appointments during regular work hours.

Zeller data shows that in 2021, midday was the busiest (and most profitable) time for beauty salons. The ability to work regular daytime hours makes beauty therapy a more attractive career option than ever.

The options are endless — from waxing to tanning and manicures. However, it’s important to consider the detail and quality expected by services such as nail artistry. Be sure to gain the relevant qualifications and experience before opening your business.

6. Clothing boutique

Have you got an eye for fashion? Now could be the perfect time to open a small boutique.

You could begin with a small-scale second hand store with low inventory costs, or go straight into producing and stocking your own designs. Keep in mind there are a number of costs and considerations that come with opening your own premises and producing your own products.

Another idea is to begin by selling your wares online at nearby markets, and tapping into consumers’ desire to support local.

7. Specialty food store

Is it difficult to purchase a particular type of produce in your local area? Have a think about what specialty food is difficult to source — it could be fresh gluten-free pasta, organic wine, vegan cheese, or something different entirely. There could be a business opportunity in this space.

The key to successfully opening a specialty produce store is in the name: specialty. Ensure your offering is unique enough that you are able to carve out your own local niche, and become the go-to merchant for a particular product. Customers are then more likely to make the trip to your store, and stick around to purchase other items.

8. Food truck

Owning your own food truck is a great stepping stone into the hospitality industry. Its small-scale nature means you’ll learn the ins and outs of managing a food business before taking the full leap into running a full-scale premises, which comes with the added costs of a lease, staffing, and the rest.

Make sure you take the time to scope out local markets and scope out what’s popular, and determine what your point of difference will be. There’s little point opening a food truck that serves pizza if there’s already a long convoy of well-established, popular wood fired pizza vans in your local area. But what about a dessert option?

Considering running your own food truck? Visit the blog to discover more about licensing and making smart menu choices.

9. Personal training

Gyms have suffered enormously throughout the pandemic, being one of the last businesses permitted to open as lockdowns come to an end. This makes the idea of operating a gym an unlikely one.

That said, many Australians have spent the better part of two years cooped up inside their homes. If you can deliver a health and fitness service that presents a competitive advantage over low-cost gym franchises, you could be on the money.

10. Coffee shop

Australians love coffee. That’s probably why, in every major Australian city, good coffee shops are a dime a dozen. The demand is there.

You could consider introducing your own competitive advantage to the established city scene, however the real opportunity here lies in bringing Melbourne-grade coffee to the outer-city suburbs and regional towns. After all, the pandemic prompted hordes of city-workers to uproot themselves in search of more space.

Opening a coffee shop requires a lot of planning, so make sure you understand what’s involved. Visit the blog for everything you need to know about starting a new coffee shop business.

11. Cleaning service

Good hygiene and cleanliness has never been more important than it is now. In fact, residential cleaning was the most searched home service in 2021, signalling an unprecedented demand for quality cleaning.

With a low barrier to entry, cleaning houses could be a profitable way to break away from the 9-5. Consider a letterbox drop to nearby homes to get the word out; your first client may be only a few doors down. Small businesses also require cleaning, and usually bring in a higher paycheck for a similar amount of work.

Yet while the demand for quality cleaning services is clearly there, launching your own cleaning business could be a costly initial investment. Be sure to do your research on the safest and highest quality products and equipment available — especially as COVID-19 outbreaks continue to occur.

Pause before taking the plunge

Starting a business is an extremely exciting first step towards what could become a long and rewarding career. Taking the time to properly research your idea now will ensure you’re making a calculated and informed decision that will likely result in better market performance later.

Consider, for example, the opportunity size your business idea presents. What’s the market size? Who would your customers be? Next, ask yourself: is this a temporary fad or an emerging market? Will it still be relevant in one, five or more years?

Once you’ve assessed whether your business idea is a viable one, you should reflect on what you’re looking to gain from the business. Will it be a side hustle business, or does it need to provide enough income from day one to allow you to step away from your day job? What hours are you willing to work, and what will you do if the business demands more time from you?

These are important questions to ask yourself before taking the entrepreneurial leap. When you’re ready to put pen to paper, visit the blog to learn how to write your first business plan.

Ready to get started?

It goes without saying that the small business landscape has changed. More and more people are taking advantage of the opportunities the pandemic has presented.

What matters most of all is that customers’ expectations around payment methods have changed in the last two years. Cash-in-hand simply doesn’t cut it anymore. Customers want swift, contactless transactions and proof of payment.

Similarly, businesses that rely on invoicing are being forced to wait longer and longer to receive payment for goods or services already rendered (and waste precious time chasing up late payments) — making an EFTPOS terminal a critical business tool.

With Zeller, it couldn't be more simple to get your business off the ground and accept your first transaction. Every Zeller Kit comes with a Zeller Terminal, Zeller Transaction Account and Zeller Mastercard. With one low transaction fee and no ongoing monthly or hidden fees, Zeller enables you to accept every payment from every customer — and keep more money in your growing business.

How to structure a new business

Choosing the right legal structure is a crucial part of running a business. The business structure you choose will affect your legal obligations, tax, asset protection, and reporting obligations. Regardless of whether you’re just starting out, or your business is growing, it’s important to understand the options. While this article can’t advise which structure is best for your unique circumstances, it does explain the most common types of Australian business structures and key features of each. A sole trader is an individual trading on their own. In a partnership, income, losses, and control are shared among partners. A company is a legal entity, separate from its owner(s). A trust is an entity that holds property for the benefit of others. An association is an entity usually established for recreational, cultural or charitable purposes. Keep reading to learn more about the types of legal structures new business owners usually consider – as well as how your obligations may differ, depending on the structure you choose. Types of business structures Sole trader Entrepreneurs who want to run their business all on their own are likely looking at a sole trader, or sole proprietorship, legal structure. A sole proprietorship is easy and inexpensive to set up. It’s also arguably the simplest type of business structure, because no one else is involved. Below are some of the key features of a sole proprietorship (or sole trader) business structure. Sole traders use their personal tax file number when lodging their income tax return. Income reporting is simple — there is no separate business tax return, all income is reported in the sole trader’s individual tax return. Throughout the year, sole traders typically put money aside for tax time using Pay As You Go. Sole traders will need to register for Goods and Services Tax (GST) if their annual GST turnover reaches $75,000 or more. A sole trader can employ staff. A sole proprietorship is an ideal business structure for business owners who want to be able to make all the decisions. However, it goes both ways. Sole traders also take on all accountability in the event of hardship or lawsuits. If the business goes into debt, a sole trader’s assets could be under threat. It’s also difficult to raise capital, if you’re planning on growing your business, and sole traders can't claim a deduction for drawing money from their business. Many new business owners start out with this structure, as it is relatively simple to change legal structures if you’re starting from a sole proprietorship. The same cannot be said for switching from another legal structure. Partnership A partnership is a legal structure under which two or more people operate a business, distributing income or losses between themselves. Instead of a single person making all the business decisions and taking on sole responsibility, control over the business is shared among at least two — and sometimes up to 20 — people. Naturally, that means the risk is typically shared also. A partnership may be an ideal option for business owners who are willing to relinquish some control in exchange for more widespread accountability. Similar to the risk a sole trader faces, if the business goes into debt each partner’s assets may be under threat. Below are some of the key features of a partnership business structure. A partnership doesn't pay income tax on the profit earned. Instead, each partner is required to report their share of income in their own individual tax return — and pay tax on their share. An ABN is required for all business dealings. A partnership is required to have its own Tax File Number, and all income and deductions must be reported in an annual partnership return — which is lodged with the ATO. As above, if the business’s annual GST turnover is $75,000 or more, it must be registered for GST. A partnership is not required to have a written partnership agreement in place, however it’s a good idea to prepare one for obvious reasons. A partnership agreement outlines how income and losses are each distributed amongst partners, and helps ensure all partners are on the same page from the outset. Company In a sole proprietorship or partnership, the business owners are part of the business. A company, on the other hand, is its own legal entity. This separation means that operating a company comes with less personal risk. A company exists as its own legal entity. Below are some of the key features of a company business structure. Companies must have a TFN. Companies pay tax at the company tax rate. As above, if the business’s annual GST turnover is $75,000 or more, it must be registered for GST. A company must pay Super Guarantee Contributions (SGC) for any eligible workers. This includes the director(s) of the company. A company is more expensive to register than a sole proprietorship or partnership, and the reporting requirements are also more complex. Whatever money the business makes belongs to the company, instead of going to the business owners. This reduces the liability of shareholders when it comes to debt and lawsuits, but it also increases the amount of startup paperwork and red tape. One consideration to keep in mind is that a business set up under a company structure is easier to sell or pass to someone else, as it’s set up as its own legal entity. Trust A trust, like a company, is a legal entity. The difference is that it is established to benefit people outside of the organisation as opposed to bringing in a profit for shareholders. Below are some of the key features of a trust. A trust must have its own TFN and ABN. As above, if the business’s annual GST turnover is $75,000 or more, the trust must be registered for GST. Whether or not a trust is required to pay tax depends on the wording of its deed, and whether income earned is distributed to the trust’s beneficiaries. The profits of a trust are divided among beneficiaries, who then pay tax on the money they make. Incorporated Association An association can be incorporated, or unincorporated. When an association is incorporated, it becomes a legal entity in and of itself — protecting its members from legal liabilities. Incorporation is a simple and inexpensive process, making it an ideal way to establish a legal entity through which small, community-based groups can provide a service. An incorporated association is intended to do good for a community — typically by providing a recreational, cultural or charitable service to people  — rather than make a profit for shareholders. All profits are put back into the association’s activities, rather than distributed to those involved in the business. Below are the key features of an incorporated association. An incorporated association will usually have members, a committee, a public officer, and a registered office. The association can accept gifts, bequests and grants, as well as buy land, take out loans and sign contracts. An incorporated association can sue, and be sued. Members and officers will generally be protected against personal responsibility for any debts or liabilities incurred by the association, although they could remain personally liable for outstanding fees. An approved constitution must be in place, outlining qualifications for membership, quorums for meetings, provisions for elections, and more. Any profits made by an incorporated association are not subject to tax. There are a number of qualifications that must be met before an association can become incorporated. However, the governing legislation differs in each state or territory. Further information regarding this type of business structure can be accessed via the relevant state bodies . Choosing the right structure for your business Choosing a legal structure requires business owners to consider how much power they want over the decision-making process, as well as how much accountability and responsibility they are willing to take on. When structuring a new business, or restructuring an existing business, it’s critical to understand the extent of your personal liability — as well as tax implications. Make sure to schedule a time to meet with your financial and legal advisors to discuss which legal structure best suits your particular circumstances. Here are some additional resources to help you choose your business structure. Business Registration Service | Help me decide The Australian Taxation Office | Choosing your business structure The Australian Taxation Office | Overview of legal structures Business Victoria | Business structures Small Business Development Corporation (WA) | Choosing your business structure Business Queensland | Business structures Fair Trading (NSW) | Business structures Business Tasmania | Choosing a business structure SA Business Information Hub | Business structures Northern Territory Government | Business structures Please note this article is for educational purposes only. It does not provide legal, accounting, or tax advice.

Meet Zeller: we’re reimagining banking for Australian businesses

Accepting payments, managing your finances, and paying recipients should be simple. Unfortunately, this isn’t always the case. Our research shows the majority of Australian business owners are dissatisfied with their business banking. The truth is, most merchant services solutions aren’t built to help your business thrive. That’s where Zeller comes in. Today, we’re launching Zeller — giving Australian merchants affordable, accessible, and innovative tools that enable businesses to get paid, access their money, and manage cash flow — without ever having to set foot inside a bank. We’re reimagining business banking through powerful new technology, backed up by local support and personalised service. An innovative SME alternative to business banking “Innovative” isn’t a word usually heard in the context of merchant services. Finding integrated financial solutions to grow and support your business often requires you to weave together multiple products from different providers, which typically means longer processing times, more paperwork, and a more frustrating experience. Large enterprises benefit from financial solutions tailored to their specific needs; traditional banks have shown that they’re more than willing to pour resources into supporting big business. However, this comes at a cost to the everyday Aussies behind our small to medium sized businesses. SME owners are typically forced to fit the traditional banking mold, suffering through archaic onboarding processes only to be hit with high fees, lock-in contracts, and slow processing times when the paperwork is complete. For new business owners, this can present what seems like an insurmountable hurdle to starting and growing a venture. With 67% of businesses stating they would prefer a non-Big 4 bank, it’s clear that Australian business banking is fundamentally broken. A lack of innovation from the incumbents means merchants like you are overlooked and underserved, at a time when they should be thriving. Businesses need new tools, technology, and support to grow. And that’s why we built Zeller. What’s in the box Zeller is all-in-one payments and finance solution for Australian businesses. It helps to accelerate your business cash flow by giving you a next-generation EFTPOS terminal, a free business transaction account, and free business Mastercard, all in one box. 1. Zeller Terminal Our research revealed that 71% of business owners using clunky EFTPOS terminals regularly consider switching providers. High costs and expensive fees, slow deposits that impact cash flow, and a lack of local support are all common reasons for businesses looking to switch. The majority of Australian business owners are dissatisfied with outdated EFTPOS technology currently on the market. Zeller Terminal is an all-in-one card payment and EFTPOS solution. Our next-gen payment terminal allows you to accept every payment from every customer – Zeller Terminal accepts contactless devices, contactless cards, chip cards, magstripe cards, and will soon also accept alternative payment methods such as Alipay and ZipPay. As new payment methods continue to emerge and shape the way Australians pay for products and services, Zeller Terminal will adapt to support Australian businesses to grow. Read more about Zeller Terminal . 2. Zeller Transaction Account We understand that being able to effectively manage and access your cash flow is key to the long-term survival of your business.  That’s why we make sure your funds are available as quickly as possible after taking payment from a customer. Zeller Transaction Account is included free when you sign up for Zeller. Your account is instantly ready to use, giving you real-time visibility over your settlements and spending — no lengthy paperwork required. When you take payment through Zeller Terminal, funds are settled directly into your free Zeller Transaction Account within the day. You also have the option of sweeping your funds into any existing bank account, and they’ll be accessible as soon as your bank allows. Read more about Zeller Transaction Account . 3. Zeller Mastercard By giving you the tools to accept payments, store and settle funds, and spend your money, we're significantly reducing the time it takes for you to get access to your funds. According to the Australian Bureau of Statistics, more than 60% of small businesses close within their first three years — and the most cited cause for business failure is poor cash flow. As a business owner, fast access to your funds to pay your staff, suppliers, or buy product, is imperative. Read more about Zeller Mastercard . By seamlessly combining these services into a fully integrated solution, Zeller significantly reduces the time businesses spend on finding a merchant services provider, completing lengthy applications, getting set up, and connecting disparate payments and financial services solutions — all while speeding up your business’s cash flow. Watch the video to see how Zeller works in more detail. Your business, your way Merchant services should work the way your business needs, allowing you to pick and choose the business banking products you need to sustain and grow a profitable business. With Zeller, you have the option to choose the parts you need – Zeller Terminal, Zeller Transaction Account, and Zeller Mastercard work just as powerfully together as an integrated solution as they do alongside your existing products. Learn more about our EFTPOS machines and how our newly launched products are changing business banking for the better.

9 Questions to Ask When Buying an EFTPOS Terminal

Here's what you need to know about finding the right EFTPOS terminal. Searching for a next-gen EFTPOS machine that accepts modern payment methods, processes payments quickly, settle funds into your business account as fast as possible, and looks good on your countertop? Finding the right terminal for your business is important – you’ll rely on it for secure, fast cashless payments that keep your cash flow looking healthy. Some terminal providers will lock you into long contracts, with expensive termination fees, so knowing what to look out for is key. How much is it to have an EFTPOS machine? The EFTPOS machine you choose will depend on variables such as your budget, sales volumes, Point of Sale (POS) software, and fees associated with your merchant account. It costs $259 to own a Zeller Terminal outright. There are no hidden fees or charges, and no lock-in contracts. When you sign up for Zeller, you also receive a free Zeller Transaction Account (into which funds accepted via Zeller Terminal are settled nightly) and a free Zeller Debit Card — so you can pay suppliers and make business purchases with ease. Keep reading to discover the nine questions you should keep in mind when comparing EFTPOS terminals. 1. Do I understand the fees? Many business owners don’t realise they are agreeing to pay hidden fees, such as expensive terminal fees, until it’s too late. Sign the dotted line and you could be agreeing to pay a lot more than anticipated for your EFTPOS machine — and lock-in contracts usually come with hefty fees for early cancellation. Otherwise cautious business owners fall victim to hidden EFTPOS terminal fees time and time again. However, these fees are required by law to be disclosed somewhere – you just need to know where to look. Make sure to go through the terms and conditions with a fine-tooth comb; never solely rely on a verbal quote. If you’re already using an EFTPOS machine, check your merchant statement as this will tell you the processing fees and other fees you’re currently paying. It’s also important to remember that, in most cases, if you decide to rent your EFTPOS terminal you won’t own it at the end of the payment period. You’re simply paying for the privilege of using it, and will be left empty-handed when the contract ends. Although renting may look like an affordable option at first, it’s a tactic designed to get business owners to pay far more than what the terminal is actually worth. Zeller Terminal is yours to own for one low payment of $259. There’s no lock-in contract or hidden fees; we know you’ll keep using your Zeller Terminal because you love it, not because you have to. Learn more about Zeller Terminal and whether it’s the right solution for your business. 2. Will it be easy to use? Taking payment is usually the last interaction a member of your staff has with a customer. However, time wasted teaching staff the intricacies of a confusing system is time that could be better spent on other parts of the business. The ease with which staff process a payment affects the customer experience at every business. Your EFTPOS payments terminal needs to be easy for all staff to use, with minimal training. This is especially important if you run a retail store that hires casual staff during peak holiday and sales periods, or in another business that regularly hires new workers. When shopping for an EFTPOS terminal, consider whether it has been designed by a team that understands your business. Are the prompts straightforward? Is the user flow intuitive? Your terminal should feel natural and simple to use. If it is, your staff will save time with every transaction – and you’ll save time training them how to use it. 3. Can I customise it to suit my business? Some EFTPOS payment terminal providers will force your business to work their way. This is related to the point above: if you choose a provider who understands your business, you’ll likely find there’s no need to change your internal workflows. An EFTPOS terminal should fit the way you want your business to work. When selecting a terminal provider, consider how well it fits with your established processes. For example, you might want the ability to: restrict the ability to provide a customer with a refund to a small pool of staff, such as managers charge your customers a surcharge enable tipping customise your receipts Choose a provider that gives you the power to customise the way you accept and manage your payments and you’ll save yourself from needing to retrofit your processes to fit the tool. 4. What happens if my internet cuts out? Your business needs to be able to continue processing cashless payments even during periods of internet outage. You don’t want to have to send your customers to the closest ATM, or have them scrambling for cash. Occasionally, small periods of service downtime will be unavoidable. Your internet provider might be down for routine maintenance or there may be a power cut to your area, or another technological issue may impact how your EFTPOS terminal connects to the internet. However, any period of downtime has the potential to negatively affect your business — the impacted customer may never return. That’s why, when you choose Zeller Terminal, you have the option to switch to another network. If you’re experiencing issues with your Wi-Fi provider, it’s simple to connect via 3G to another network and continue processing payments using your SIM card. 5. How often will I need to charge it? These days, many businesses are run on the go — so a mobile EFTPOS terminal is a must. Cafes and restaurants that take payment from the table depend upon a long-lasting battery to get through the day. For a retail store, a long-lasting battery provides the flexibility to take payments from wherever is convenient for the customer. For mobile services such as trades and beauty technicians, having the ability to take payment on the go saves you the hassle of returning to your computer, sending an invoice, then following up until payment is finalised. It’s essential that the EFTPOS terminal you choose has enough battery life to give you peace of mind that you’ll never miss out on crucial transactions. 6. How fast can I put my funds to work? Depending on which payment services provider you choose to use, you could access your funds the same day you earn them – or you could be waiting upwards of three business days. The speed of settlement can have a big impact on your cash flow. Choose a provider that’s slow to settle, and you may find yourself in the frustrating situation of needing a business loan to tide you over until your funds are released. When you use your Zeller Terminal in combination with your free Zeller Transaction Account , you’ll get same-day settlement for your funds so you can spend using your Zeller Debit Card . Or, if you want to use your existing business bank account , your funds will settle the next business day. 7. Is there setup and ongoing support? Painful setup, hard-to-follow instructions, and uncontactable customer service representatives are headaches you simply don’t need. Some EFTPOS terminal providers are intuitive enough to use out of the box, whereas others come with a booklet of instructions you’ll need to follow. Or, you may be asked to book a technician to manage the setup on-site. Once you’re up and running, having multiple ways to ask for help – whenever you need it — is important. If your business operates in the evening and on weekends, look for a provider that offers extended support hours. If something goes wrong and you need answers fast, you need to feel confident that someone will pick up the phone on the other end. 8. Will it protect my business? Fraud is a risk for businesses of any size. Recurring chargeback fraud , in particular, can be costly for a business. When considering any financial services provider, it’s important to check whether it's backed by a team of security experts. You’re trusting this business to handle your money. Zeller’s Support team monitors transactions round the clock — 24 hours, 7 days a week — to prevent fraud before it happens. Backed up by intelligent machine monitoring, our team works to identify and respond to fraudulent attacks in real-time. 9. How soon can I get it? If you’re ready to start selling your products or services now, choosing an EFTPOS terminal that takes weeks to be delivered is an unnecessary setback. Why eat into valuable time you could be turning a profit? Ideally, your EFTPOS terminal will be available for delivery quickly. Even if you’re not ready to start accepting payments at your business, getting your EFTPOS payment terminal as soon as possible will give you extra time to get up to speed with its features and options for customisation. We offer fast, free shipping anywhere in Australia, for all Zeller purchases. Sign up for Zeller in minutes. Zeller Terminal and accessories can be purchased online from the Zeller Shop with free express shipping and same-day dispatch. Once you’ve considered these 9 questions, you should have a good idea of the non-negotiables you need from your EFTPOS terminal provider. Remember to always read the fine print and understand what you’re really paying for when you sign the dotted line.

What’s the latest?

Fresh resources, offers and updates in your inbox every month, to help your business succeed.