• Product Updates

What's New at Zeller this April

5 min. read12.04.2024
By Team Zeller

Whether you’re receiving funds, or transferring them, this month, we’ve made it easier for you to see exactly where your money is. Plus hospitality businesses can rejoice with a new POS integration, and updates to Zeller Corporate Cards have made managing expenses even simpler.

From increasing transparency within your Zeller Account to partnering with one of the biggest POS providers in the world: our latest updates have been developed thanks to direct feedback from you. Newly added payment and security notifications will help you track the movement of your finances, and the transfer screen in your Zeller Dashboard will now display more information before and after you finalise a transfer.

Since the launch of Zeller Corporate Cards in December, thousands of merchants have started managing their business expenses with this easy-to-use solution. This month we launched Corporate Cards in Zeller App and made reconciling your expenses easier. Plus, you can now customise your account names with emojis. Read on for more!

1. Stay notified on payment and security updates.

To help you stay abreast of what’s happening in your Zeller Account, we’ve added additional payment updates to the notification centre. You will now be notified via email and push notification about critical transactional activities such as when an invoice has been paid online with Zeller via Zeller Invoices. If you’ve created a Zeller Virtual Terminal payment link for a customer and sent it via email, you will be notified when you've been paid or if there was an issue in delivering it to the recipient. Once notified you can quickly take action to create a new link.

To keep your account extra safe, you’ll also be notified of any important security updates such as site PIN changes. Navigate to your notifications centre to find security alerts such as new device logins, modifications to user permissions, password, or contact detail changes, and more. We’ll also be sending you a notification every time we publish a What’s New article to the Zeller Business Blog – so you can stay on top of all our feature updates!

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2. Transform your restaurant's payment process with Oracle Simphony POS and Zeller.

This month we launched Zeller’s integration with Oracle Simphony POS. With this new integration, restaurateurs can be more efficient than ever and leave manual processes behind. The Oracle Simphony POS partnership comes with some nifty features to uplift convenience to your customers and staff:

  • Transactions can be pushed directly to Zeller Terminal without the need to key in the total.

  • Refunds will be automatically processed back to the original payment card without the customer having to present it again. The refund will also be reflected in Oracle Simphony’s reporting as well as Zeller’s refund transaction record, with the unique transaction ID visible on both reports for streamlined reconciliation.

  • Customers can easily split bills without compromising efficiency at checkout. Split payments are triggered from the Simphony POS system after which they are automatically pushed to Zeller Terminal where customers can pay their share. Read more here.

3. See more information when you transfer funds.

Whether you run a market stall or work with tradespeople, making bank transfers is a vital part of paying your staff or suppliers. So, we’ve enhanced our transfer feature to display a summary of the transfer. For example, if you’re making a transfer to your painter after a reno job, you can now view which account you’re making the transfer from, who you’re making the transfer to (including account name and bank details), the amount you’re transferring, a description, and a reference. Once you’ve finalised your transfer, you can view important information such as amount transferred, date and time, which account the transfer was made from, and recipient information. You can screenshot this and send it across to your painter for proof of transfer. Keep your eyes peeled for upcoming features on remittance receipts!

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4. Reconcile expenses from Zeller Corporate Cards faster.

Using a Zeller Corporate Card across projects, teams, or locations is a great way to keep track of all your expenses. You can stay organised by uploading receipts into transactions for easier reconciliation. You may find a purchase often comes with multiple receipts, for example, if you’re purchasing gift cards for employee of the month, you’ll be given a transaction receipt and a tax invoice. The finance department needs both of these documents to reconcile the purchase. We’ve enabled the ability to upload multiple receipts and provide the finance team with legitimate proof of purchase.

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5. Create Zeller Corporate Cards on the go from Zeller App.

Creating an expense card just got even easier! You can now issue Zeller Corporate Cards from your smartphone with Zeller App. Whether you’re operating a team of tradespeople on a new build site, or taking your VIP clients out for lunch or coffee, having the ability to manage corporate cards directly from your mobile gives you the flexibility to manage your business while you’re on the go.

To add a new corporate card from Zeller App, navigate to cards, click ‘add’ and select ‘create new card’, and select ‘Corporate Card’ under card type. From here, you can assign cards to staff members, choose which transaction account you would like to link the cards to, and choose between virtual or physical cards with 4 colour options. Additionally, you can set  nicknames for cards to keep track and differentiate your spending based on what you’re working on, for example, ‘Melbourne Conference 2024’ or ‘Preston Bakery Expansion Project’. From the app, you can now also set spend controls by automating daily, weekly, fortnightly, monthly, or quarterly budget reset periods, and assign maximum transaction limits.

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6. Differentiate your accounts with emojis.

Give your projects and accounts some personality, by adding an emoji to the account name to easily differentiate between what you’re currently working on and what you’re saving for.

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Keen to see a feature that’s not currently available?

At Zeller, we take feedback very seriously. Each piece of feedback we receive from you is reviewed by our product team and incorporated into their roadmap to ensure the most-requested features are built quickly. If there’s something you want to see in your Zeller Account, we want to know about it. Help shape the Zeller experience by sending your ideas or requests to feedback@myzeller.com and a member of our team will be in touch with you soon.

For all the latest features, special offers and small business tips sent right to your inbox, sign up to our newsletter today and be a part of the Zeller merchant community.

2024 at Zeller: What We Built for You This Year

This year our commitment was to continue to enable and support you, our merchants, with the most innovative payments and financial solutions available. Guided by your invaluable feedback and ideas, we made Zeller even easier, faster, and more powerful in 2024. With no further ado, here’s a wrap-up of the highlights our team delivered for you this year. Zeller Terminal We launched the next-generation in payments, Zeller Terminal 2. Our latest payment terminal , Zeller Terminal 2, comes with a free built-in point-of-sale (POS), Zeller POS Lite. Engineered in Melbourne, this new payment solution comes with powerful sales and item reporting, a larger digital screen, downloadable QR code receipts and much more, helping you to elevate the checkout experience at a very affordable price. Help save the planet, one receipt at a time. To help you reduce your environmental footprint, we made further advancements by offering a QR code digital receipt option , alongside SMS and email receipts. Customers can now scan the QR code to download their receipt after making a payment. Zeller Terminal is now more customisable than ever. Innovative features such as light or dark screen modes, and customisable screensavers to give your payment terminal a seamless look that complements your brand or business aesthetic, are now available on both Zeller Terminal 1 and 2 — making it the most customisable EFTPOS solution available on the market. Zeller App POS Lite is now available on your smartphone. Mobile selling is now even easier with the launch of Zeller POS Lite on Zeller App . Using Tap to Pay , you can quickly add items, apply discounts, accept contactless payments, and send itemised digital receipts directly from your smartphone. Tap to Pay. Now on Android. With 44% of Australians owning an Android smartphone, Tap to Pay on Android (built right into the Zeller App), provides more businesses with an affordable solution to accept contactless payments, without the need for a physical EFTPOS terminal. Sort your business savings with a tap. You can now activate and manage your Zeller Savings Account directly from Zeller App, making it easier to transfer funds and earn a higher interest on your business savings than you would with a big-4 bank. Issue corporate cards from anywhere. We added even more flexibility to Zeller Corporate Cards with the ability to issue new cards, manage budgets and monitor transactions directly from your smartphone with the Zeller App. Point of Sale A free point-of-sale baked into Zeller Terminal 2. Zeller POS Lite is a mobile POS system designed for micro and small businesses. This free, easy-to-use POS solution enables you to categorise your menu, record items and modifiers sold, send receipts, and deliver a fast and secure checkout experience. Oracle and Zeller. Partnering up to power hospitality payments. Zeller joined forces with the global leader in restaurant POS systems, Oracle, to provide an end-to-end solution for managing orders and securely accepting fast payments with our new integration to Simphony POS . Zeller Dashboard Item Reporting for Zeller Invoices and POS Lite. As you sell your items with Zeller POS Lite or Zeller Invoices, we’ve made it even easier to see what’s selling best and which items aren’t performing with real-time item sales reporting. Easier expense management. Life got a little simpler for finance teams, who are often managing expenses across multiple projects, departments and locations. Zeller corporate cardholders can now easily upload receipts and tax invoices into transactions they’ve made, categorise and append notes to expenses. These small features help finance teams to simplify expense reconciliation at the end of the month, saving time and reducing admin. Security 3D Secure adds another layer of security for online payments. You and your customers benefit from an additional layer of security for online credit card transactions made via Zeller Virtual Terminal, Payment Links and Invoices to protect from fraudulent activity. Cardholders will be prompted to verify certain payments via two-factor authentication triggered by their card-issuing bank. Notifications Real-time account notifications. We introduced transfer summaries and remittance receipts via SMS and email, and account security notifications in the Notification Centre from Zeller Dashboard and App. See everything you need to know from amount, date, time, account and recipient information with a transfer summary, plus the ability to download remittance receipts to send via SMS or email. Choose how you want to be notified. Customise your notification settings to let us know the best way to give you transaction, account, and security alerts in the Notification Centre. Prefer SMS? No problem, simply update your notification settings with a click. We’re proud to have delivered over 100 new features to your Zeller Account this year, ensuring you have the most seamless and efficient experience when managing your payments and business finances. Looking to 2025, we’re excited to continue to deliver even more powerful features to support your business. If there are features you would like to see in your Zeller Account, we want to hear about it! Send your ideas to feedback@myzeller.com.

5 New Zeller Features and Enhancements to Discover

Discover the latest Zeller updates, designed to help grow your business. New Zeller features are released almost every fortnight. Sometimes they’re under the radar — things like faster transitions between screens, for example. Our developers are quick to take advantage of advances in technology to continuously streamline your EFTPOS tools . Other new features are bigger, and have the potential to level-up your business and the way you accept, manage and spend business funds. To help you stay up-to-date with the latest Zeller updates and adjust your business processes to make the most of them, we put together a list of the latest updates you may not know about: Hourly reporting on Zeller Terminal and in Zeller Dashboard Understand more about your spending with rich transaction data Store receipts in Zeller Dashboard New sounds to signal transaction status An enhanced Zeller SIM Card experience Keep reading to learn more and get best practices for these new updates to set your business up for success. Hourly reporting on Zeller Terminal and in Zeller Dashboard Hourly reporting on Zeller Terminal and in Zeller Dashboard Zeller’s transaction reporting functionality is now more powerful than ever. With this latest enhancement, you have the ability to filter and report on transactions accepted via Zeller Terminal — within a specific timeframe of your choosing — from your terminal itself, as well as within Zeller Dashboard. From within Zeller Dashboard and on Zeller Terminal, merchants can view a list of all transactions together with information such as purchase amount, card type, and site name. With this latest update, transactions can be filtered for any desired date and time range. You can leverage this functionality to filter and report on transactions across multiple business days, quickly pinpoint transactions that occurred within a short period of time, or report on extended business hours where trading continues into the early hours of the next morning — an especially handy feature for pubs, clubs, and late-night restaurants. If your business trades past midnight, this enhancement will make end-of-day reconciliation a much easier task for even the most junior members of staff. Simply instruct your team to set the filter parameters on Zeller Terminal to reflect your business’ trading hours by setting the hours and minutes on the clock face on either the Transactions, Terminal or Site Reports screen, and reconcile the total amount transacted with your point-of-sale. By default, transaction reports will continue to be generated for the 24 hour period of any given day. Read more about filtering transactions by time here . Understand more about your spending with rich transaction data Since launching Zeller, we’ve made it our goal to help you manage the entire payments and financial side of your business from one ecosystem. That means Zeller not only gives you the fastest way to accept payment from every customer and have that money settled in to your Zeller Transaction Account overnight, it also enables you to use those funds and track spending via Zeller Mastercard. In Zeller Dashboard, you can now see detailed information about where and how your business funds are being spent. As a business owner, the ability to easily identify and understand all of your business relationships — including relationships with the business you transact with — is critical. The newly launched Zeller Contact Directory stores business and personal details for customers, suppliers, as well as the businesses where you spend money using Zeller Mastercard. This level of transparency enables you to better understand where and how business funds are being spent, giving you the opportunity to deepen those business relationships. Whenever you use Zeller Mastercard, a contact record will be automatically created within Zeller Dashboard and populated with rich information about the business where the purchase was made. Next time you open a transaction on Zeller Dashboard, you’ll see information such as the business name, address and more — helping you to understand the places where business funds are being spent, and gain a deeper understanding of how and who you transact with. The next time you buy from that same business using Zeller Mastercard, the transaction will be stored against the business’ contact record. You also have the ability to add additional information to these business contact records, including: transaction notes. an accounting category, to simplify expense management a category and sub-category, to assist with budgeting custom tags, such as ‘supplier’ a transaction receipt Keep reading to discover more about Zeller’s new receipt upload functionality. Store receipts in Zeller Dashboard Tired of filing every paper receipt? How about trawling through reams of receipts to identify business deductions come tax time? With this latest update, you won’t have to. We’ve lightened the administrative load by giving you a place to store receipts digitally, within Zeller Dashboard. Simply upload a photo or PDF of a receipt from either a purchase made using Zeller Mastercard or a transfer from your Zeller Transaction Account and save it to the appropriate transaction record. This simple functionality makes bookkeeping that much easier. New sounds to signal transaction status Zeller Terminal will emit a new two-tone sound to indicate that a transaction has failed. This sound is easily distinguishable from the new tone emitted when a transaction is successful. When you’re serving customers in a busy or noisy environment, these new sounds will help your team to quickly identify the status of every transaction. If a customer’s payment is declined, the declined tone will be emitted and the reason for the failed transaction will appear on the terminal screen. This enables staff to quickly identify the issue and invite the customer to progress the sale another way. An enhanced Zeller SIM Card experience A smattering of enhancements make it easier than ever to manage your Zeller SIM Card , ensuring that no matter where you’re selling — you’re able to accept cashless payments. The latest enhancements include: the ability to nominate your Zeller Transaction Account or a third party account as the billing account from which to deduct the monthly $15 fee for unlimited data If your account falls overdue, the nominated billing account appears on-screen so you can easily identify the account with insufficient funds. full terms and conditions conveniently available to view on Zeller Terminal Keep up with the latest Zeller updates and announcements by subscribing to the Zeller Business Blog newsletter below.

What's New at Zeller

Both Zeller Terminal 1 and 2 have received software updates based on your feedback to add new functionality and make accepting payments easier than ever. Read on to see all the new features available from Zeller this December. Zeller Terminal 2 Easier POS navigation. We’ve made it easier to integrate your POS system with Zeller Terminal. The 'Mode' button on the top right-hand corner of your terminal screen has been updated with a new 'POS' option to allow easy toggling when you need to change your settings quickly. If you integrate with a third-party POS platform, or would like to enable Zeller POS Lite (available exclusively on Zeller Terminal 2 ), you can also navigate to 'Settings' in the Zeller Terminal menu. Clearer sales summary breakdown from Zeller POS Lite. As a small business, you’re often offering various combinations of products including customisations. To make the payment process even more seamless when checking out customers with Zeller POS Lite , we’ve made our sales summary clearer. Before you charge your customer, you can see the price of your items, modifiers and discounts broken down to ensure you’ve included everything. Search item categories on Zeller POS Lite. Staying organised during busy periods is vital to serve your customers efficiently. We’ve added a search bar within 'Categories' in your items to help you find and manage categories quickly. To search your categories, navigate to 'Items', click on 'Categories' and use the search bar. If you do not have a category for the item you’re searching for, you can quickly add a new category here. Zeller Terminal 1 Light and dark mode. Zeller Terminal is designed for customisation. With that in mind, you can choose between light and dark screen modes on Zeller Terminal 1 to match the colour of your terminal (black or white) and also align the theme with the aesthetic of your business. Light and dark screen modes are also available on Zeller Terminal 2. Paperless receipts via QR code. Zeller Terminal 1 offers multiple options for providing receipts to your customers. In addition to printed receipts and digital receipts via email and SMS, customers can now download digital receipts immediately by scanning the optional QR code on your device screen. This is an easy way to help your customers go paperless, while saving your business money on receipt rolls. Keen for a new feature? If there’s something you’d like to see in your Zeller Account, we want to hear about it! Send your ideas to feedback@myzeller.com. Finally, if you’d like all our latest features, offers and business news sent right to your inbox, sign up to our newsletter today at the form below.

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