• Business Growth & Optimisation

Insights at Your Fingertips: Harnessing the Power of Zeller Dashboard

4 min. read19.10.2021
By Team Zeller

Empower your business with real-time visibility over the financial health of your business.

As a merchant, visibility of your business’s incomings and outgoings is critical. Having the ability to quickly see how your business is performing at any point in time enables you to quickly understand your short-term cash flow, progress sales targets to meet (and outperform) business objectives, and ultimately make smarter business decisions.

Yet for many business owners, this simply isn’t a reality. Most are flying blind until daily transactions are tallied up at close of business, and pertinent financial information is often unavailable until the bank issues a merchant services statement at the end of the month.

At Zeller, we believe in arming our merchants with as much information as possible so smart business decisions can be made quickly. Zeller Dashboard is your one-stop shop to track how your business is performing, and identify opportunities for growth.

Ready to get started with Zeller?

Sign up now

Powerful, real-time data at your fingertips

Zeller Dashboard provides insight into the financial health of your business at a glance. There are three distinct sections to the page.

  1. Daily and monthly sales totals, together with a graph depicting the total value of sales collected over the last 30 days.

  2. Daily and monthly performance insights, including total tips collected, tax payable, and surcharges paid.

  3. Recent transaction lists, which track payments accepted via Zeller Terminal, settled in to and transferred out of Zeller Transaction Account, and spent using Zeller Mastercard.

Zeller-dashboard-track-business-performance-on-laptop

Each section has been expertly designed to highlight the most important figures and provide a snapshot of your business’s financials — without you needing to lift a finger.

How Zeller Dashboard works

Zeller Dashboard page enables you to check key financial information  — all from the one place, complete with up-to-the-minute charts and graphs tracking daily and monthly progress. Unlike most traditional business bank accounts, the Zeller Dashboard gives you a clear visualisation of your transactions and cash balance over time, so you can take these insights and channel them back into supporting your business.

1. Track daily sales totals at a glance

Forget combing through financial records to manually calculate whether your business will meet its daily sales target. At the top of the page, you’ll immediately see:

  • your takings for the current month

  • your takings for the current day

  • a graph of your takings over the last month

This information will help you to quickly see how much your business has processed at any given time.

Click View full report and you’ll be taken to the existing Reporting page, where you can gain deeper insights into your sales performance — including total sales by day of the week as well as hour of the day.

2. Monitor business performance by location

Under Site performance you can immediately identify:

  • total amount collected

  • surcharges

  • tips received

  • tax payable

  • refunds issued

across all sites on both a daily and monthly basis — as well as how those figures compare to the previous period. You can also see performance per site, which is helpful for those with multi-site businesses.

Zeller-dashboard-track-business-performance-chart

With this level of visibility, you’ll be able to more easily identify whether an end-of-day sales push is necessary, for example.

3. View recent transactions in real-time

In the right-hand pane of Zeller Dashboard, click between Payment, Accounts, and Cards to see a list of recent transactions processed through Zeller Terminal, settled and withdrawn from Zeller Transaction Account, and made using Zeller Mastercard. You can also quickly transfer funds from your Zeller Transaction Account to another account.

Zeller-dashboard-recent-transactions-on-screen

Real-time transaction visibility gives your staff the ability to quickly identify the reason for a declined transaction and progress the sale, says Zeller merchant and owner of White Lily Couture, Quinton Evans.

“I’ve shown my staff how to pull up the page and view transactions live. It saves a lot of time. When a card was declined on our previous, bank-issued terminal, it would beep and print off a receipt with a code that means absolutely nothing to anyone — except someone who works at a bank. A lot of the current EFTPOS technology is stuck in the past,” says Quinton.

“But with Zeller, the reason is right there on the screen. You can tell the customer that the PIN they entered was incorrect, or that they’ve exceeded their withdrawal limit. That’s fantastic — it means the customer can fix the problem and make their purchase.”

You also have the ability to view live transactions from the Transactions page.

Zeller Dashboard replaces the original Overview page — which can still be accessed via Reports under Payments. By surfacing critical financial information in real-time, Zeller Dashboard gives your business an advantage: immediate visibility of how business is tracking at any point in time.

Ready to get started with Zeller?

Sign up now

5 New Zeller Features and Enhancements to Discover

Discover the latest Zeller updates, designed to help grow your business. New Zeller features are released almost every fortnight. Sometimes they’re under the radar — things like faster transitions between screens, for example. Our developers are quick to take advantage of advances in technology to continuously streamline your EFTPOS tools . Other new features are bigger, and have the potential to level-up your business and the way you accept, manage and spend business funds. To help you stay up-to-date with the latest Zeller updates and adjust your business processes to make the most of them, we put together a list of the latest updates you may not know about: Hourly reporting on Zeller Terminal and in Zeller Dashboard Understand more about your spending with rich transaction data Store receipts in Zeller Dashboard New sounds to signal transaction status An enhanced Zeller SIM Card experience Keep reading to learn more and get best practices for these new updates to set your business up for success. Hourly reporting on Zeller Terminal and in Zeller Dashboard Hourly reporting on Zeller Terminal and in Zeller Dashboard Zeller’s transaction reporting functionality is now more powerful than ever. With this latest enhancement, you have the ability to filter and report on transactions accepted via Zeller Terminal — within a specific timeframe of your choosing — from your terminal itself, as well as within Zeller Dashboard. From within Zeller Dashboard and on Zeller Terminal, merchants can view a list of all transactions together with information such as purchase amount, card type, and site name. With this latest update, transactions can be filtered for any desired date and time range. You can leverage this functionality to filter and report on transactions across multiple business days, quickly pinpoint transactions that occurred within a short period of time, or report on extended business hours where trading continues into the early hours of the next morning — an especially handy feature for pubs, clubs, and late-night restaurants. If your business trades past midnight, this enhancement will make end-of-day reconciliation a much easier task for even the most junior members of staff. Simply instruct your team to set the filter parameters on Zeller Terminal to reflect your business’ trading hours by setting the hours and minutes on the clock face on either the Transactions, Terminal or Site Reports screen, and reconcile the total amount transacted with your point-of-sale. By default, transaction reports will continue to be generated for the 24 hour period of any given day. Read more about filtering transactions by time here . Understand more about your spending with rich transaction data Since launching Zeller, we’ve made it our goal to help you manage the entire payments and financial side of your business from one ecosystem. That means Zeller not only gives you the fastest way to accept payment from every customer and have that money settled in to your Zeller Transaction Account overnight, it also enables you to use those funds and track spending via Zeller Mastercard. In Zeller Dashboard, you can now see detailed information about where and how your business funds are being spent. As a business owner, the ability to easily identify and understand all of your business relationships — including relationships with the business you transact with — is critical. The newly launched Zeller Contact Directory stores business and personal details for customers, suppliers, as well as the businesses where you spend money using Zeller Mastercard. This level of transparency enables you to better understand where and how business funds are being spent, giving you the opportunity to deepen those business relationships. Whenever you use Zeller Mastercard, a contact record will be automatically created within Zeller Dashboard and populated with rich information about the business where the purchase was made. Next time you open a transaction on Zeller Dashboard, you’ll see information such as the business name, address and more — helping you to understand the places where business funds are being spent, and gain a deeper understanding of how and who you transact with. The next time you buy from that same business using Zeller Mastercard, the transaction will be stored against the business’ contact record. You also have the ability to add additional information to these business contact records, including: transaction notes. an accounting category, to simplify expense management a category and sub-category, to assist with budgeting custom tags, such as ‘supplier’ a transaction receipt Keep reading to discover more about Zeller’s new receipt upload functionality. Store receipts in Zeller Dashboard Tired of filing every paper receipt? How about trawling through reams of receipts to identify business deductions come tax time? With this latest update, you won’t have to. We’ve lightened the administrative load by giving you a place to store receipts digitally, within Zeller Dashboard. Simply upload a photo or PDF of a receipt from either a purchase made using Zeller Mastercard or a transfer from your Zeller Transaction Account and save it to the appropriate transaction record. This simple functionality makes bookkeeping that much easier. New sounds to signal transaction status Zeller Terminal will emit a new two-tone sound to indicate that a transaction has failed. This sound is easily distinguishable from the new tone emitted when a transaction is successful. When you’re serving customers in a busy or noisy environment, these new sounds will help your team to quickly identify the status of every transaction. If a customer’s payment is declined, the declined tone will be emitted and the reason for the failed transaction will appear on the terminal screen. This enables staff to quickly identify the issue and invite the customer to progress the sale another way. An enhanced Zeller SIM Card experience A smattering of enhancements make it easier than ever to manage your Zeller SIM Card , ensuring that no matter where you’re selling — you’re able to accept cashless payments. The latest enhancements include: the ability to nominate your Zeller Transaction Account or a third party account as the billing account from which to deduct the monthly $15 fee for unlimited data If your account falls overdue, the nominated billing account appears on-screen so you can easily identify the account with insufficient funds. full terms and conditions conveniently available to view on Zeller Terminal Keep up with the latest Zeller updates and announcements by subscribing to the Zeller Business Blog newsletter below.

Swap your Business Bank for a Zeller Transaction Account

Discover a better way to store and spend business funds. Zeller Transaction Account is a powerful business transaction account that makes keeping on top  of your spending, transactions, payments, settlements and invoices, and making managing your business financial health simple and straightforward. When you sign up for Zeller, you get a free Zeller Transaction Account instantly  — there’s no paperwork or need to visit a bank. Some business bank accounts are outdated. Many are simply a secure place to store funds. With Zeller Transaction Account, you can replace your outdated business bank account with next-gen technology that gives you one place to see your incoming and outgoing transactions in real time, understand customer and business spending, and track payments across your entire business — right from your computer or smartphone. New enhancements make the Zeller Transaction Account the most powerful transaction account for any business stage or type. Whether you operate a start-up or a scale-up, sell face-to-face or online, or manage contractors as part of an agency, Zeller has the right financial services solution for you. Zeller Transaction Account can be used together with other Zeller products, or as a standalone Transaction Account for businesses that: need a place to settle funds to don’t have an established banking history, yet need a transaction account fast want solutions to help manage expenses across a wide range of employee or contractor types, without the fuss. Keep reading to discover how Zeller Transaction Accounts work. An all-in-one solution Zeller’s suite of products support all of your business’ financial needs. Funds accepted via Zeller Terminal are settled to your Zeller Transaction Account nightly, 365 days a year, and then instantly available to spend with your Zeller Debit Card . Plus, with your own Account Number and BSB, you can invite customers, clients and other third parties to transfer funds directly to your account when paying your business for invoices. Alternatively, Zeller Transaction Account can be used as a standalone business account to store, save and manage your funds. Meet your new Transaction Account Zeller Transaction Account is an all-in-one business account for growth-minded merchants. Complete with BSB and Account Number, it’s packed with all of the tools you need to manage, categorise and spend business funds. Instant setup Create your Zeller Transaction Account in a few simple steps online , with no lengthy paperwork or need to visit a bank branch. In fact, it’s the fastest and simplest way to sign up for a business transaction account, anywhere in the world — most business owners can be set up with a new account in under 5 minutes. You can create as many free Transaction Accounts as your business needs — whether that’s one for every business location, one for saving and another to store petty cash for employees to spend with their Zeller Debit Cards , or any other setup. No matter your business stage or type, Zeller can support the way you run your business. Real-time and unlimited transfers Outdated business banks will make you wait days to receive your funds — and even longer on weekends and public holidays. With Zeller Transaction Account, funds are transferred in real-time. Powered by the New Payments Platform, Zeller enables faster, simpler, smarter payments for every business. With your Zeller Transaction Account, you can send and receive funds in real-time for instant cash flow. All businesses need fast cash flow. Whether you're a market merchant needing their funds settled to buy fresh produce, an agency wanting to pay its contractors faster for completed work, or an online seller needing to pay a drop-shipper to release the goods so you can fulfil orders — Zeller’s nightly settlement gives you the fastest way to access your hard-earned money. Instant, fee-free spending Create and issue virtual Zeller Debit Cards, or order physical cards, online in an instant. Then, connect your card to one of your Zeller Transaction Accounts so you and your staff can spend business funds to make purchases in-store and online. Simple expense management Zeller Transaction Account is the most powerful account for modern businesses. That means you have the ability to upload receipts, add notes, categorise transactions, and assign contacts to transactions so you better understand the customers spending with your businesses as well as the businesses you’re purchasing from. Powerful business insights Real-time transaction lists and reporting, available in both Zeller Dashboard and the Zeller App (coming soon), empower you with the insights you need to run a successful business. Plus, funds settled to and withdrawn from your account are easily accessible, from wherever business takes you. Xero Bank Feeds integration Rely on Zeller’s up-to-the-minute integration with Xero bank feeds to reduce the admin load of manual transaction uploads and reconciliations. When funds are settled to your Zeller Transaction Account, transaction information appears in your Xero organisation instantly. Secure access can be granted to third parties like your bookkeeper or accountant, ensuring you’re working as efficiently as possible from the exact same data. Get started today Zeller Transaction Account gives you complete oversight of your finances to help you make smarter business decisions. Having the ability to see your true financial position at any point in time enables you to identify opportunities for business growth and see where savings could be made. Open your free Zeller Transaction Account online in minutes today.

Replace your Outdated Business Bank with Zeller

Everything you'd expect from a business account — and more. As a business owner, you want to focus on growing your business. Whether your goal is to scale up, increase your profits, or explore new opportunities — our growing range of financial services products enable you to take that next step. We have expanded our product suite to include three new, powerful products that will help more Australian businesses — like yours — to grow. Zeller Debit Card New and improved Zeller Transaction Account Zeller App As with all Zeller products, these new offerings work just as well together as they do with your existing solutions. When used in conjunction with Zeller Terminal, they give you a complete view of your incomings and outgoings — enabling you to get a better handle of your business cash flow. Yet, as part of the exciting evolution of Zeller, you can also opt to use each of these products as a standalone replacement for your current business bank account . Zeller is a new and powerful replacement for your business accounts and cards, enabling you to store, save and spend your money better. Keep reading to learn more about how Zeller is reimagining business banking by developing innovative products to help you run your business better — with no lock-in contracts, monthly fees or need to visit a bank. Reimagining business banking for Australian businesses In 2021, over 3 in 5 Australian business owners reported that they would prefer to manage their business finances through a non-big 4 bank. Tired of the lengthy set-up processes and paperwork, slow settlement, hidden account fees and fine print, it was clear that business owners desired a powerful new alternative. Zeller launched that same year to offer a smarter alternative to outdated business banking solutions serving Australia’s thriving business ecosystem — supporting merchants to grow their cash flow and profitability as they emerged from the pandemic with products that enable them to access their funds faster, gain valuable business insights, manage expenses more efficiently, and sell to their customers in more locations. Now we’ve expanded Zeller’s suite of products to offer a complete financial services solution that’s everything you'd expect from a business bank, but better. The release of these new products marks an important milestone for Zeller in becoming a financial services provider that meets all of your business financial needs — from accepting payments to managing your finances, paying employees and bills, tracking your expenses, reporting on business growth, streamlining bookkeeping and more. With Zeller, you can say goodbye to your outdated business bank. No matter what your financial services needs are, we are developing the solutions to power them — with no monthly fees, no paperwork, no need to visit a branch, and no lock-in contracts. Meet Zeller’s suite of new, powerful financial products Use them all or pick one to plug into your existing tech stack, Zeller offers a suite of financial services products to power up your business — including EFTPOS payments and invoices, accounts and cards, with new solutions for expense management coming soon. Zeller Transaction Account When you sign up for your Zeller Account, you get a free, powerful Zeller Transaction Account that you can use to replace your traditional business bank. Or, simply sign up for your free Zeller Transaction Account and use it without any other Zeller products. It’s the most powerful business Transaction Account for any business stage or type — complete with your own BSB and Account Number. Once set up, you can create as many additional accounts as you like. Zeller Transaction Account comes with features to see a full overview of all of your payments, transactions, expenses, spending and invoices across your top suppliers and customers, and manage expenses in real-time with ease. You can transfer funds to and from your Zeller Transaction Account instantly, then rack all your incomings and outgoings with up-to-the-minute Xero Bank Feeds, to streamline reconciliation. Using your Zeller Transaction Account in conjunction with Zeller Termina l gives you the fastest possible access to your funds, so you can put your money to use. Funds accepted via Zeller Terminal are settled to Zeller Transaction Account nightly, 365 days a year. Zeller Debit Card As you grow your business, you’ll need to purchase stock; pay bills, suppliers and employees; and keep track of it all so your budget is under control. Zeller Debit Card , which replaces Zeller Mastercard, is linked to your free Zeller Transaction Account so you can spend funds as soon as they settle to your account. With Zeller, you can create unlimited, free virtual cards and assign cards to employees in seconds so they can make business purchases in-store and online. Then, add notes and upload receipts so you know where your money is going. If your card ever goes missing, it’s simple to lock or cancel the card in an instant via Zeller Dashboard or Zeller App. Whether it’s a round of coffee for staff, or your business’ electricity, you can pay for it with Zeller Debit Card — plus, you’ll get access to exclusive cardholder benefits and rewards with every dollar you spend. Purchases made in Australia are always fee-free, and there are no annual card fees. Zeller App The Zeller App is the only app you need to manage your accounts and cards, EFTPOS and payments, invoicing and expense management, and more. Whether you operate a startup or a scale-up, you can run all of your business finances from your mobile phone, no matter where you are in the world. With Zeller App , you can: transfer funds fast between accounts order and issue, activate and cancel Zeller Debit Cards for you and your team view sales reports view your entire transaction list and details for all your Zeller Transaction Accounts, Zeller Debit Cards and funds settled from Zeller Terminal add notes to your transactions and more. Zeller App is available and free to download from Apple’s App Store  and Google Play . Zeller Terminal Whether you’re accepting payments in-store, on the go or over the phone, Zeller Terminal ensures customers are able to pay for your goods or services quickly and securely. When you’re just starting out, having an EFTPOS machine helps establish legitimacy with customers and affords incredible efficiencies; you don’t want to be sending customers to an ATM or requesting bank transfers. When you’re operating a busy business, an EFTPOS machine that processes customer payments in seconds helps to cut down queues and increase customer satisfaction — ensuring their final touchpoint with your business is a positive one. Make use of intelligent functionality such as: integrations with 600+ point-of-sale systems to streamline payments custom surcharging to pass on your cost of acceptance in full tipping prompts to grow your tips by 30% customisable receipts for additional business branding and much more. With 99.999% uptime and the option to add a Zeller SIM Card so you can process payments when Wi-Fi or personal hotspot isn’t available, Zeller Terminal ensures you’re always ready to sell. In-person payments cost just 1.4% per tapped, dipped or swiped transaction, while over-the-phone payments cost 1.7% to reflect the additional security measures required to keep your business safe. If your business processes over $250K in card payments per year, you may be eligible for a custom rate. Funds accepted via Zeller Terminal are settled to your Zeller Transaction Account overnight, 365 days a year, and available to spend using your Zeller Debit Card the very next day. Zeller Terminal comes in black and white, and is available from Zeller Shop , with free express shipping and same-day dispatch. There are no lock-in contracts, terminal rental fees or hidden charges. Zeller Dashboard Having the ability to see, track and report on your incomings and outgoings is key to running a successful business. Zeller Dashboard provides one convenient location to see your incomings and outgoing in real-time, manage your EFTPOS terminal settings, create reports, keep track of business performance and more — from wherever you are. Understanding where your money is coming from, and then being spent, is key to healthy cash flow. It also makes tax time easier and enables you to find opportunities to cut spending to support business growth. For example, using Zeller Dashboard you can instantly identify which times and days of the week your business is the quietest. With this information in hand, you can make informed decisions about whether to change your opening times, close on public holidays, reduce your staff, and much more. Zeller Contact Directory works hand in hand with Zeller Dashboard, allowing you to better understand the customers who shop with you and get valuable insights about the businesses you spend with. This powerful functionality gives you one place to see every EFTPOS payment, transaction and account transfer processed with an individual or another business — and it’s included free. Make the switch today Whether your business is big or small, Zeller products can help you run more efficiently and meet your next growth milestone. Plus, all Zeller merchants get free access to live support in under five minutes. Our team of experts is on hand to help you with any queries you may have, and are available via phone call or text, email, and social media. Sign up for your free Zeller Account today in under five minutes to get started, or speak to Zeller Sales about a custom package designed to suit your business needs.

What’s the latest?

Fresh resources, offers and updates in your inbox every month, to help your business succeed.