Add Custom Notes to Transactions via Zeller Terminal

Discover how filtering how can help you understand your business cash flow. Reporting is a critical part of every business operating system. Understanding the amount of money flowing into your business — as well as where it’s coming from, and when — is key to the health of your business. With an EFTPOS system, customer payments are processed in real time. That means you can easily keep track of transactions. What's more, by tapping in to Zeller's intelligent reporting functionality, you can use up-to-the-minute business information to make smarter decisions. Filter transactions by time From Zeller Dashboard, you can download a list of transactions processed through Zeller Terminal . New advanced filtering functionality enables you to pinpoint a customer down the minute. The latest filter enhancement enables you to filter by time, so if your business trades past midnight, your “business day” can extend to the next morning. This is particularly useful for late-night restaurants, bars, clubs and entertainment venues. Instead of splitting transactions accepted before midnight from those accepted after midnight, you can now have a full view of funds accepted via Zeller Terminal during any given period. How to filter transactions in Zeller Dashboard The next time you go to export a list of recent transactions from your Zeller Dashboard, try the filter functionality. Use filters to search by: terminal transaction status reference number or card number dollar amount date time Say you run a pub that operates between 11am and 2am, and you need a list of transactions that happened at the front bar over the course of a business day. You would set the start date as Friday at 10am, and end date as Saturday at 2am. Then, click export transactions. You'll immediately receive a list of every transaction processed via your Zeller Terminal between those hours, for filing or further analysis as needed. We know every merchant runs their business in their own unique way, so you have the option to download these histories as a CSV, PDF or Excel (XLS) file — whatever works for your business. From there, use your transaction list to work out your card mix, identify refunds and cancelled transactions, and check progress towards benchmarks. How to filter transactions on Zeller Terminal It's likely that you won't grant all members of staff access to your Zeller Dashboard, so this information is also available on Zeller Terminal. This makes end-of-trading-day reconciliation a breeze. From the Transactions, Terminal and Site Reports screens, simply set the search parameters by changing the hands of the clock face to reflect business trading hours and follow the prompts to create a list of all transactions that occurred within that timeframe.  You can then reconcile the total transaction amount against your point-of-sale system. Visit the Support Centre for more information about filtering and viewing transaction reports for a specific date range.

Gone are the days when managing your money was synonymous with paperwork, bank tellers, and hidden fees. Enter the new age of business finance with Zeller. In the same way that video streaming platforms replaced movie rental shops, online-only financial service solutions are rapidly becoming the preferred alternative to traditional, outdated business banks. While the idea of perusing aisles of dusty DVDs may fill us with a warm nostalgia, no one is mourning the loss of queuing at the bank. Zeller is one such digital financial institution tailored to Australian businesses. From securely storing and saving your funds to paying employees, invoices and bills, Zeller’s free  Transaction Account has everything you’ve come to expect from a traditional bank account, but with less fuss, and more features designed with the unique needs of business owners in mind. If you’re tired of inefficient processes, paperwork, and complex fee schedules, here’s ten reasons why you should make the switch to a Zeller Transaction Account today. 1. It takes less than 6 minutes to sign up. If you’re 18 years or older, have an active Australian Business Number (ABN) or are a Sole Trader, you’ll be able to sign up in a matter of minutes. The process to sign up for a Zeller Account is simple, and done entirely online. All you’ll need is a current passport or Australian drivers’ licence. Once your identity has been verified, you’ll be able to create your own Zeller Transaction Account – with a BSB and account number – as well as your Zeller Dashboard, where you can access and manage all other Zeller services. For more complex business types such as a trust or company, our team may reach out to you to request some additional information. 2. It’s free. Once your Transaction Account is up and running, there are no monthly fees, and no lock-in contracts. You will only ever pay a fee if you choose to start accepting payments via Zeller EFTPOS Terminal (1.4% per in-person payment, or 1.7% for over-the-phone payments) and/or Zeller Invoices (1.7% + $0.25 per transaction). What’s the catch? There isn’t one. Read more about our transparent pricing here . 3. Create unlimited debit cards and sub-accounts. Zeller Transaction Account is designed to be configured to your unique business needs. You can create as many sub-accounts and Zeller Debit Cards as you like, at no additional cost. You may choose to open one sub-account for storing operating funds, one for tax savings, and one for profits for example. Or, if your team has to regularly pay for expenses, you might create sub-accounts for each member of staff, and then give them each a Zeller Debit Card. Rather than dealing with petty cash or expense claims, Zeller Debit Cards – which can be physical or virtual – take the hassle out of team expenses, while also giving you complete control. Unlike with traditional banks, Zeller cardholders are not required to be signatories on the account, which means only you, as the business owner, will have admin access to your Zeller Transaction Account. 4. See your cash position at a glance with visual charts and quick-access insights. From your Zeller Dashboard, you can access a real-time, single-page overview of your business financial position. A simple chart tracks your end-of-day balance over the last 90 days, allowing you to quickly identify spending patterns and make informed business decisions such as rostering, inventory orders or the best time to push marketing. On the same page, you will find a preview of your most recent transactions, as well as the cash position of all your sub-accounts and debit cards. 5. Pay bills with BPAY. BPAY is an easy and secure way to manage and pay bills online. From your Zeller Transaction Account, you can assign contacts to bills paid with BPAY to track expenses over time, as well as reconcile bill payments with BPAY through Zeller and Xero Bank Feeds. Unlike many banks and other financial institutions, BPAY with Zeller is entirely free to use. Plus you benefit from the combined security of BPAY and Zeller to give you extra peace of mind. 6. Attach invoices, receipts and notes to transactions. Get the full picture when it comes time to do your taxes, reconcile your expenses, or find proof of purchase, thanks to Zeller’s handy feature that lets you attach invoices, receipts or notes to your transactions. Rather than storing payment records or important information relating to transactions in a folder somewhere, store them right alongside the transactions themselves where they can be accessed from anywhere you have an internet connection. It will keep you organised, reduce paper (better for the environment!), and save you time in the long run. 7. Assign contacts and customers to each transaction. Zeller Contact Directory lets you store business and personal details, and assign them to relevant transactions. Whether you’re transferring money, taking a payment, searching for a previous transaction or comparing how much you spend at various businesses, Zeller makes it easy to identify payers or payees. Simply select a contact to view your shared transaction history or direct a transfer. 8. Send invoices and receive online payments. Every Transaction Account holder has access to Zeller’s all-in-one invoicing solution . From Zeller Dashboard, you can choose to create or import a library of items, build customised invoices and send them immediately or at a later scheduled date via email or SMS. Your customers can then pay you securely via an online link using their debit or credit card – no need for bank details means you get paid faster. You can then track and report the payment status of your invoices or send automated reminders to make sure nothing goes unpaid. 9. Streamline your accounting with Xero. Whether you use Xero for invoicing, bookkeeping or both, Zeller’s integration with Xero keeps things simple. By connecting Zeller online payments to your Xero invoices, customers can pay in a click and you can receive your funds directly into your Zeller Transaction Account. Plus, you can sync your Zeller transaction and settlement data with Xero Bank Feeds making end-of-month reconciliation a breeze. 10. Access your business finances on the go with Zeller App. Access your business finances from a tablet or smartphone with Zeller’s top-rated app . From tracking sales and expenses to creating new accounts, issuing cards, and configuring account settings, Zeller’s full suite of tools and features is available from the palm of your hand. We understand that business owners are time-poor, which is exactly why we’ve carefully designed this app to allow you to manage all your finances on the go, simply and securely. If you’re an existing Zeller customer, simply log into your Zeller Account to create a new, free Transaction Account today. If you are not yet using Zeller, sign up for free here and start growing your business with Zeller’s suite of financial tools.

A simple solution for taking card payments instantly with no hardware required. So you need a way to charge your customers, but you don’t have time for invoicing, in-person payments aren’t possible, and setting up a payment gateway is too costly. What’s the solution? Meet Zeller Virtual Terminal . A secure, convenient and cost-effective way to process payments either by accepting your customer’s card details over the phone, or by sending them a payment link. This new feature is the latest addition to Zeller’s robust suite of payment solutions and gives businesses even more flexibility to tailor payments to their needs. Read on to discover what a virtual terminal is, who it’s designed for and how to use it with Zeller. What is a virtual terminal? A virtual terminal does the job of an EFTPOS machine , virtually. It is a web-based tool that allows you to process payments made over the phone (as well as mail order, fax, or email) by manually entering a customer’s card details into the browser of a computer or mobile device. In the case of Zeller Virtual Terminal, merchants can also send customers a secure payment link where they can enter their card details themselves. It therefore enables businesses to transform their desktop, laptop, smartphone or tablet into a payment system, without the need to purchase a physical EFTPOS machine. Why use a virtual terminal? A virtual terminal is a highly useful solution for situations where card-not-present payments need to be made instantly, or for businesses looking for a cost-effective way to accept payments electronically. The beauty of this solution is that all you need is your own device and a browser – no other hardware is required. What’s more, unlike an EFTPOS machine or payment gateway that will incur an upfront cost or monthly fees, a virtual terminal is a very cost-effective way to take payments, where only a small per-transaction fee will be charged. Plus, if you’d like to reduce your costs to zero, Zeller gives you the option of passing on the transaction fee to your customer through surcharging . Whether your business is still in its infancy and you aren’t ready to invest in a long-term solution, whether you need need a backup option to be able to take payments when your EFTPOS machine is in use, or whether you just want to save on costs: there are a number of reasons why a virtual terminal is a great solution. Which types of businesses use virtual terminals? New businesses Businesses just getting off the ground may not yet have the capital or the volume of customers to justify buying an EFTPOS terminal or investing in a payment gateway. A virtual terminal is a great interim solution that helps you build your revenue without the costly outlay. Food venues offering phone orders or taking event bookings At busy restaurants or cafes where customers can place orders or paid reservations over the phone, typing customer details into an EFTPOS machine isn’t always practical. Having a virtual terminal means that the EFTPOS machine can be freed up for in-person purchases, while another staff member can manage the phone payments via their preferred device. Freelancers, consultants or professional service providers While invoicing is a common payment method used by the likes of accountants, bookkeepers, graphic designers, or architects, it doesn’t have to be the only option. Giving customers another, immediate way to pay with virtual terminals means clients can settle up instantly, doing away with administrative and cash flow hassles caused by late payments. Mobile businesses For businesses that move from one location to another, a virtual terminal is a great alternative to having to carry around a physical EFTPOS machine. Gardeners, mobile pet groomers, event caterers or repair technicians can simply send their customers an SMS or payment link that can be settled up on the spot. Retailers or wholesalers Companies offering wholesale or custom orders may require immediate payment for their goods, but are unlikely to have a shopfront where they can take an in-person payment. A virtual terminal lets them accept payment remotely so they can ship the items quickly. Social media influencers With a virtual terminal, influencers communicating with their clients through social media channels don’t need to take their work onto a different platform. Instead they can simply copy a payment link and share it via direct message on Instagram or TikTok. How does Zeller Virtual Terminal work? Accessed from Zeller Dashboard, anyone who has a free Zeller Account will have access to the feature. Before getting started, you’ll need to enable Virtual Terminal from Site Settings on your Dashboard. Each transaction will incur a 1.75% + 25 c fee, which can be passed onto the customer through surcharging. Manually accepting a payment Once logged in, simply click on ‘Virtual Terminal’ on the left hand side panel, and start entering in the relevant details. If you have multiple business locations, these will be listed under ‘Site’. Select the Site you wish to take the payment for, enter the value, select the contact you wish to charge or create a new contact, add any notes about the transaction then click, ‘Continue to Payment’. Fill in your customer’s card details then click ‘Pay’. Once the payment has been processed, you will have the option of sending your customer a digital receipt via email or SMS. Sending a payment link If you would prefer to send your customer a link to enter their card details themselves, from Zeller Virtual Terminal, click ‘Send Payment Link via Email’ or ‘Send Payment Link via SMS’. Enter the mobile number or email address of the customer and click ‘Send Link’. Alternatively you can click ‘Copy Link’ and share the link with your customers in a direct message on social media or via Whatsapp or iMessage for example. The link is secure and will direct customers to a page where they can enter their card details and proceed with the payment. Once the payment has been processed, customers will have the option to download a copy of the receipt. Surcharging Zeller Virtual Terminal gives merchants the option to fully or partially pass on the transaction fee (1.75% + 25c) to customers through surcharging . To enable or manage this function, go to Sites and toggle surcharging off or on. When toggled on, you will be given the option of nominating a percentage of the fee to surcharge. Connecting payments to contacts When you use Zeller Virtual Terminal , Zeller Invoices , or Zeller EFTPOS Terminal , each transaction processed can be assigned to a singular contact to help you track unpaid balances, view payment history and manage relationships with your customers. If you take payments through a combination of Zeller’s payment methods, the Zeller Contact Directory allows you to select a contact and see any previous transactions or outstanding payments across all payment methods. So, whether you choose to use Virtual Terminal alone, or in combination with EFTPOS and Invoices, contact linking ensures your records are always simple to manage and up to date. At Zeller, we understand that all businesses are different. That’s why we’re dedicated to bringing you tailored solutions to help manage your finances. 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