What’s New at Zeller this October

It's been a big start to 2025, and we’ve been hard at work building and releasing your most requested features. This month has seen a major new feature release – Zeller Bill at Table – as well as several other exciting enhancements and updates to help you get paid more smoothly when using Zeller POS Lite . Read on to learn more about what’s new at Zeller this April. Accept cash payments with Zeller POS Lite. While card transactions are by far the preferred payment method for most Australians, we’ve now enabled you to also record physical cash sales when you’re using Zeller POS Lite from Zeller Terminal or App. To record cash as the tendered option in a transaction, simply select the items to be sold as usual, and then select “cash” as the tender for payment. Key in how much has been paid in physical cash, and provide customers with an itemised receipt. If your customers choose to tip with physical cash (e.g. “You keep the change”), this can now be recorded too. The option to record cash sales in Zeller POS Lite is controllable by site, and turned off by default. Simply activate this option in ‘Settings’ on both Zeller Terminal 2 and Zeller App . Also, watch this space – more features related to how you manage and report cash payments are coming soon! Process 100% discounts on items sold with Zeller POS Lite. Applying a discount to an item sold using Zeller POS Lite is now even easier, as we’ve added the ability to offer a 100% discount (or a $0 sale) in the event you’re supplying a giveaway, offering a free gift with purchase, or issuing warranty receipts. By being able to record items discounted by 100% with Zeller POS Lite on your terminal or Zeller App, you’ll benefit from clearer inventory reconciliation and a much more accurate view of your total items sold in any time period. Present the bill and accept payment tableside seamlessly with Zeller Bill at Table. Restaurants can now present diners with itemised bills displayed directly on Zeller Terminal 's large digital screen, and then instantly accept payment tableside. Zeller Bill at Table allows customers to settle their bill quickly, split payments effortlessly and tip with ease, making for happier diners and faster table turnover. In fact, Zeller Bill at Table is proven to help restaurants turn tables up to 73% faster from bill request to out-the-door. As Ben Hickey from The Roosevelt in Sydney  said, “More covers means more revenue". Learn more about Zeller Bill at Table here . Enhanced site management from Zeller App. Merchants with multiple business locations can now manage their sites directly from within Zeller App, including site-specific features such as surcharging, GST, tipping, receipt and terminal customisation. This makes it easier for you to make instant changes to site settings – for example, enabling tipping for a pop-up restaurant, or switching off tipping prompts when the lunch rush hits – when you’re on the go, rather than having to log into your Zeller Dashboard from a desktop computer. Smarter item management with Zeller Invoices. Time-saving functionality that was originally developed for Zeller POS Lite (and proved very popular) has now also been added to item management on Zeller Invoices. This includes improved handling of attributes and discounts, plus new support for item modifiers, too. The navigation of Zeller Invoices has also had a refresh, with a sleek new side menu that allows you to browse or create items, complete with unit price, quantity, and description. You can also now toggle GST on or off, apply discounts, and reorder items on your invoice via drag and drop, making it easier than ever to create and send customised invoices that help you get paid faster. Try out these new features today. To test these new additions, simply log in to your Zeller Dashboard , or try them out with Zeller POS Lite from Zeller Terminal or App. If you have ideas for other features, send them through to us at feedback@myzeller.com . We love to hear what our merchants would like to see from us, and are proud to say that the majority of this month’s releases have been developed and launched based upon feedback we’ve heard from you.

You asked for these features, we've just crossed them off our to-do list. This month, we've made some updates that will give your customers more flexibility at checkout and keep more money in your business. Our new item-by-item bill splitting feature will let diners enjoy a meal without the maths, while the ability to pass on invoice processing fees and to quickly add service charges will benefit your bottom line. Read on to find out more. Simplify checkout with flexible, item-by-item bill splitting. If you’re using Impos or Tevalis with Zeller Bill at Table , your staff can now split a bill by individual menu items right on the terminal. It’s quicker for mixed orders and removes the guesswork when settling who had what.  On your Zeller Terminal bill splitting screen you’ll now see three options: People, Amount, and Items. Choose Items to assign specific dishes or drinks to each diner and charge them separately. This new feature is available on both Zeller Terminal 1 and Zeller Terminal 2.  Recover invoice processing fees with a surcharge. When customers pay an invoice via the Zeller payment gateway, the processing fee is 1.7% + 25c. If you’d prefer not to absorb that cost, you can now pass on some or all of it to your customer and still get paid fast without waiting on a bank transfer.  From Zeller Dashboard on desktop, open Invoices → Settings and enable Surcharging. Choose full or partial surcharging for your invoices. Your choice applies the fee automatically when the customer pays. Cover higher operating costs with service charges . You can now add a service charge to POS Lite sales and Zeller Invoices. Define any charge that fits your business – the common ones are weekend or public holiday surcharges, though you can also use it for delivery or packaging fees.  Create your service charges in Zeller Dashboard. They’ll then appear as handy shortcuts when creating an invoice or on the payment screen of your terminal. Works with Zeller POS Lite on Zeller Terminal 2 and Zeller Tap to Pay.  Try these new features today. Log in to your Zeller Dashboard to try the updates, or test them with Zeller POS Lite from Zeller Terminal or Zeller App. Got ideas for what we should build next? Send them to feedback@myzeller.com – most of this month’s releases came directly from your feedback.

Blak Brews began with a van, a few market stalls, and a bold ambition – to put culture, wellness, and native Australian ingredients into people’s hands, and into their cups. “There wasn’t a blueprint for what we were doing,” says co-founder Troy Benjamin. “We just built it as we went.” Troy and his partner Cerisa launched Blak Brews from their home in Geelong, blending teas by hand and selling them direct to the public at festivals and pop-ups. From the start, they knew they had something unique. “It was very DIY at first,” Cerisa says, “but people connected with it quickly. We believed in the product, and that made the hard work worth it.” Two years on, Blak Brews has evolved into a thriving business with national reach. Their range of native teas and coffee blends is stocked in high-end venues, airport cafés, and independent retailers across the country. They’ve won Gordon Ramsay’s Food Stars Australia, launched their flagship venue – Booln Booln Café – and built a team to keep pace with growing demand. Celebrating culture over a cuppa. For Troy and Cerisa, Blak Brews is more than a product – it’s a way to connect people with culture. Troy’s heritage includes Tati Tati, Wadi Wadi, Muti Muti and Wamba Wamba ancestry. Cerisa’s roots span Gurindji, Jawoyn and Walpiri Country. Their aim has always been to celebrate native ingredients and their significance, and that’s exactly what they’ve achieved with Blak Brews. “From day one, we wanted to show people that native ingredients can be premium, functional, and world-class,” says Troy. “We’re doing that now on a bigger scale, but the drive hasn’t changed.” The early days were all hustle, hand-blending at home and building the brand from scratch when no one else knew what a native tea company could look like. “We started from the ground up,” says Troy. “Small stalls, long days...but we backed ourselves.” From pop-ups to a permanent space . Winning Food Stars Australia in 2024 gave Blak Brews a big burst of visibility – and a financial runway to grow. The couple used the momentum to open Booln Booln Café, a light-filled space in central Geelong that serves jaffles, native teas, coffee and community connection. When it came to choosing a payment system, Zeller was an easy choice. “Zeller just felt like a clean fit for what we needed at Booln Booln,” says Troy. The recommendation came from their POS provider, Whoods , who pointed Troy and Cerisa to Zeller as a powerful, stylish and easy-to-use solution. “We wanted a simple, modern payment system that was easy for staff to use and looked sharp on the counter,” says Troy. “Zeller ticked those boxes.” Keeping up with fast-paced operations . Between wholesale, retail, the café and events, there’s always a lot happening at Blak Brews. “It’s full throttle,” says Troy. “We’ve got wholesale, retail, café operations, events, media...all running at once. But we’ve got a solid team. My focus is on building the brand, big-picture strategy, and making sure we keep growing the right way.” Cerisa adds: “There’s a lot going on behind the scenes. Keeping things moving across multiple channels takes constant coordination, but we’ve built systems that work for us.” At Booln Booln, one of those systems is Zeller, which runs the café’s daily transactions with zero disruption. “For Booln Booln Café, Zeller has been solid. Clean interface, easy for staff, and no hiccups,” explains Troy . Fast payments, smooth reconciliation . Reliable, fast payment processing is critical when you’re running a venue with steady foot traffic and short order turnaround. Zeller’s fast settlement cycle helps the team keep the café running without delays or hold-ups. “The quick settlement definitely helps – especially when you’re running a physical café,” says Troy. “It keeps things flowing without delays.” Cerisa agrees: “It’s reliable, which makes a difference when you’re managing a venue that sees consistent foot traffic.” For customers, the experience is seamless. Whether they’re grabbing a coffee or sitting down for a meal, they can pay quickly and get on with their day – no fuss, no queue. “It’s fast and clean and that’s all most customers care about,” Troy says. “You’re not holding people up at the till, which matters when there’s a line.” A payment system brewed for ease . Zeller’s industry-leading reliability has helped to keep things streamlined at Booln Booln Café. The café team can focus on customer service, not device troubleshooting. And for Troy and Cerisa, knowing the system just works gives them one less thing to worry about. “The café runs its own ship day to day,” says Troy, “but yeah – knowing we’ve got a system in place that’s consistent and low-maintenance means one less thing for us to worry about.” So what’s been the biggest benefit of using Zeller? “It works,” says Troy. “That’s it. No glitches, no learning curve. Our team picked it up quickly, and it hasn’t let us down.” Advice for other growing businesses . Blak Brews is scaling strategically – building long-term partnerships, growing global reach, and staying grounded in the values that started it all. “We’re scaling up our global presence, locking in some major long-term partnerships, and continuing to grow the brand while staying true to who we are,” Troy says. “We’ve built something strong,” Cerisa adds, “now it’s about maintaining quality and expanding the right way.” Their advice to other business owners looking for a smooth start with payments? “If you’re opening a venue and want something that just works from day one,” says Troy, “Zeller’s a solid option. No drama, no overthinking.” Zeller’s helped them stay focused on what matters most – serving customers, sharing culture, and keeping the blend just right.