Zeller’s disputes team is on hand to guide you through challenges and resolve transaction disputes when they occur.
- Our disputes team are specialists in challenging disputes with the experience to protect your business.
- We will deal with the bank so you don’t have to spend hours on the phone.
- We don’t make money off charging you fees if your customer disputes a payment.
We’re committed to protecting your data.
- Zeller Terminal is secure out of the box, with no additional security or lengthy setup applications required.
- Every card present payment is encrypted from end-to-end.
- In-house teams and sophisticated automated models monitor our servers and your transactions 24 / 7.
- All Zeller products are PCI Level 1 compliant.
- Zeller is PCI-DSS certified, to save you the stress of maintaining and updating your own compliance.
- Remove security stress with no expensive audits, assessments or non-compliance fees.
- Your account data is protected behind multiple layers of encryption and authentication.
- Two-factor authentication is enabled on all accounts for added protection.
- Your funds are held securely and can be accessed whenever you need.
- Enjoy complete control over your account — from managing employee access, to locking your Zeller Mastercard if it’s misplaced.
Certification from across the industry.
Zeller is EMV (Europay, Mastercard and Visa) Level 1 and 2 approved, and complies with the strict Payments Card Industry Data Security Standard (PCI DSS) for handling card data. We also carry American Express, EFTPOS and JCB network certification.