Zeller POS Lite

Frequently asked questions

Zeller POS Lite is currently available on Zeller Terminal 2.

Zeller POS Lite is free and comes built-in to Zeller Terminal 2, with no lock-in contracts, setup fees, or monthly charges. You can purchase Zeller Terminal 2 outright for $199 to get started. You’ll benefit from a low, flat transaction fee for all card types (including AMEX) or you can enable surcharging to pass the fee on to your customers. 

To get started, simply purchase Zeller Terminal 2 from the Zeller online shop and follow the steps:

  1. If you are new to Zeller, create your free Zeller Account by signing up online.

  2. Unbox your Zeller Terminal 2, connect it to Wi-Fi or insert Zeller SIM.

  3. Sign in to your Zeller Account directly on the terminal, on Zeller Dashboard, or on Zeller App.

  4. Access Zeller POS Lite through the ‘Mode’ icon in the top right-hand corner of the terminal screen, or in the navigation menu on Zeller Dashboard or Zeller App.

  5. Start creating your item library by:

    • Manually adding items into Zeller POS Lite directly on the terminal; 

    • Manually adding items via the ‘Items’ tab on Zeller Dashboard; 

    • Manually adding items via the ‘Items’ tab on Zeller App; 

    • Bulk uploading a CSV list via the ‘Items’ tab on Zeller Dashboard.

  6. Manage your item library by adding details such as descriptions, images, and prices, and assigning them to specific sites if necessary.

  7. Create categories to help organise your item library, such as ‘Food’, ‘Clothing’ or ‘Bakery’.

  8. Create Attribute Sets to apply product variations to your items, such as size or colour.

  9. Create Modifier Sets to apply options like alternative milk or gift wrapping to your items. 

  10. Create percentage or value-based discounts that can be applied at checkout.

  11. Add items or categories to your Favourites for quick selection at checkout.

For more help, head over to our Zeller POS Lite FAQ page or contact Zeller Support for detailed assistance.

Attribute Sets are designed to simplify the process of selling products with slight variations (for example, different sizes, colours, flavours etc.) without having to create individual items to accommodate each variation. For example, a retailer that offers T-shirts in a variety of sizes might create an Attribute Set called “Sizes” in which they could include the variations “Small”, “Medium”, “Large”, and “Extra Large”. Once the “Sizes” attribute set is assigned to an individual item, you will then be able to select the particular size option when processing a sale. Attribute Sets allow you to create consistent product variations across your inventory. 

How to create Attribute Sets
How to manage Attribute Sets

Modifier Sets allow you to add customisable options to items. This feature enables businesses to offer product variations and add-ons at checkout, enhancing customer choice and potentially increasing sales. For a cafe business, Modifier Sets might be “Alternative Milk” with options such as skinny, soy, oat, almond etc. For a retail business, “Gift Wrapping” or “Home Delivery” might be examples of useful modifier sets. When the modifier set is assigned to an item, these options will be available to select when checking out that item.

How to create a Modifier Set
How to manage a Modifier Set
How to assign Modifier Sets to items

Favourites are items or categories that you choose to appear on your Zeller POS Lite home screen to help you select them quickly, to save time when processing sales. Favourites are device-specific, so if you have more than one Zeller Terminal 2, you will need to select favourites for each individual device.

How to manage Favourites

The item import feature is a useful and time-saving option for businesses that already have a list of items prepared, or for those that are migrating from another point-of-sale system. Via Zeller Dashboard, businesses can simply upload their item lists as a CSV file, and they will automatically populate into Zeller POS Lite. To ensure there are no issues when importing items, we recommend downloading the CSV file template from the Items tab within your Zeller Dashboard (click All Items > Manage > Import Items > Download Item File Template).

To process a sale, start by logging into your Zeller Account on your Zeller Terminal 2 [or on Zeller App], and follow the steps below:

  1. Navigate to Take Payment.

  2. Tap MODE on the top right of the screen and select POS Lite.

  3. Locate the desired item on the Home or Favourites screen.

  4. Select the item and tap Add to the sale.

    • To adjust quantity: Tap the plus or minus icons at the bottom of the screen before adding to cart.

  5. Tap the cart icon at the bottom of the screen.

  6. To remove an item: swipe an item row from right to left and tap the delete icon.

  7. To discard the entire sale: tap the 3 dots in the top right-hand corner of the sale screen and select Discard Sale.

  8. To edit items: tap the item you wish to manage and select View/Edit Item Details to adjust quantity or change variants or modifiers.

  9. Tap Charge or Next, if the tipping prompt is enabled.

  10. Advise the customer to tap their card on the contactless logo.

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