How to split a bill on Zeller POS

Take payment for one sale in parts, so a group can pay with more than one card or with a mix of card and cash.

Before you start, link a Zeller Terminal to Zeller POS to take card payments. On how to link a Zeller Terminal, view here. To take cash, cash sales need to be turned on. On how to enable cash sales, view here.


Split a bill by amount

To get started, add the items to a sale on your Zeller POS tablet:

  1. Tap Split.
  2. Tap Amount.
  3. Enter the amount this customer is paying, or tap Pay Remaining Amount to pay everything that is left.
  4. Tap Confirm.
  5. Tap Card or Cash, then tap Confirm.
  6. Take the payment. For card, the customer taps, inserts or swipes their card on your Zeller Terminal. For cash, tap Exact Cash, or enter the cash you are handed and tap Complete.
  7. Tap Next Payment, then repeat steps 2 to 6 for the next amount.
  8. After the last payment, tap Done.

You cannot enter more than is left to pay. While part of the sale is paid, the cart shows the amount taken so far as Already Paid, and Charge shows what is left.

Please note: if your receipts and kitchen dockets print automatically, they print once the whole sale has been paid, and the order appears on your Kitchen Display at the same time. To print a receipt after any payment, tap Print.

If a customer pays in cash and leaves their change as a tip, tap Record Change as Tip after that payment, then tap Confirm.


Leave a part-paid sale and come back to it

If the rest of the bill will be paid later, you can set the sale aside and keep serving:

  1. Tap the sale name at the top of the cart.
  2. Tap New Sale.

The part-paid sale is kept under Open Sales. To come back to it, tap the sale name at the top of the cart, then tap the sale under Open Sales. It opens with the amount Already Paid, ready to take the rest.


Find a part-paid sale in Sales History

A sale with part of the bill paid shows as Partially Paid in Sales History. Tap it to see each payment under Transactions.

Please note: once a payment has been taken, Discard Sale no longer appears for that sale, and you cannot apply a discount that would take the total below the amount already paid.

If you experience any difficulties splitting a bill, please get in touch with our Support team for assistance.

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