If you're experiencing any issues with your Zeller Terminal connected via SIM card, you can view your connection in more detail.
To get started, login to your Zeller Terminal:
- Go to Settings.
- Tap on Network.
- Tap on SIM.
- Review your connection status.
- SIM state
- Signal strength
- Mobile data
If your SIM is showing a weak connection. We advise performing the following actions:
- Reboot your Zeller Terminal.
- Remove and re-insert your third-party or Zeller SIM card.
- Check if your SIM Card has enough data.
- Disable Wi-Fi.
- Contact your provider
- All active Zeller SIM Cards have unlimited data
- Move to an area with more network coverage.
If you continue to experience issues with your SIM connection, please get in touch with our Support team.
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