CaratIQ

About

CaratIQ is a complete platform built specifically for jewellery businesses, covering everything from point-of-sale and inventory to CRM, appointments, and reporting.

Instead of stitching together multiple disconnected tools, jewellery retailers get one fully integrated system, purpose-built around how jewellery businesses actually operate, from independent stores to multi-location retailers and wholesalers.

It replaces the patchwork of expensive, poorly-integrated legacy solutions most jewellery retailers rely on today, putting the right technology behind your business so you're never held back by tools that weren't built for you.

Features

• Seamless Zeller card machine integration.

• Real-time reporting and analytics, fully synced with Zeller.

• Full point-of-sale, built for fast, accurate in-store checkout with barcode scanning and quick item lookup.

• Real-time inventory management, synced live across all physical and online stores.

• Built-in e-commerce website, so customers can shop in-store and online from one connected catalogue.

• CRM and store credits, to turn one-off shoppers into repeat customers.

• Online appointment booking, for consultations, repairs, and custom orders.

• Marketing automation and loyalty tools, to drive membership programmes and repeat visits.

• Contracts and forms, digitised for repairs, custom work, and layaway.

• Task and employee management, including HR tools and user access roles.

• Enterprise-ready multi-store support, with custom fields to fit your evolving business.

Who it's for

• Independent jewelry stores looking to replace pen-and-paper or disconnected legacy systems with one connected platform.

• Multi-location jewelry retailers needing live, synced data across every store.

• Fine jewellers and custom designers managing repairs, custom orders, and layaway contracts.

• Jewelry wholesalers and manufacturers needing inventory and reporting built for high-value stock.

• Growing jewellery brands ready to add e-commerce, loyalty, and marketing to their in-store offering.

Getting started with Zeller and CaratIQ is simple.

1. Connect in minutes. Pair your Zeller Terminal with CaratIQ POS, no tech support needed.

2. Push sales straight through. Every sale in CaratIQ flows to Zeller Terminal for fast, accurate checkout.

3. Reconcile automatically. End-of-day reconciliation is streamlined, with nothing manual required.

4. Run your store from one screen. Manage payments, reporting, and payments, all in sync.